Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gariks Merem

San Antonio

Summary

Dynamic and results-driven professional with extensive experience at UPS, excelling in warehouse safety and heavy lifting. Proven ability to enhance team productivity and streamline operations, while fostering strong relationships. Adept at managing high-stress situations with empathy, ensuring optimal outcomes in fast-paced environments. Committed to maintaining accuracy and efficiency in all tasks.

Overview

6
6
years of professional experience

Work History

UPS LOADER

UPS
09.2024 - Current
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Checked accuracy of product packaging and labeling, rectifying any issues.

Amazon Associate

Amazon
02.2023 - 06.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Caregiver

Pamela Chukwu
06.2020 - 07.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Customer Service Representative

Sunglass Hut
11.2019 - 05.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate of Applied Science - Cyber Security

University of Texas San Antonio
1 UTSA Circle, San Antonio, TX 78249
06-2027

Skills

  • Warehouse safety
  • Paperwork management
  • Shipping and receiving
  • Stacking and storing
  • Truck loading
  • Loading and unloading
  • Heavy lifting expertise
  • Order picking
  • Load balancing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional
igbo
Native or Bilingual

Timeline

UPS LOADER

UPS
09.2024 - Current

Amazon Associate

Amazon
02.2023 - 06.2024

Caregiver

Pamela Chukwu
06.2020 - 07.2022

Customer Service Representative

Sunglass Hut
11.2019 - 05.2020

Associate of Applied Science - Cyber Security

University of Texas San Antonio

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