Garik Walters
Port Orange,FL
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Dunes Brewing and Off The Hook through exceptional service and strong work ethic. Skilled in cash handling and guest engagement, consistently exceeding performance goals. Demonstrated leadership in high-volume settings, improving service quality and operational efficiency. Looking for a job to lead into a career, where growth and further opportunities are available.
Overview
8
8
years of professional experience
Work History
Server / Bartender
Off The Hook at Inlet Harbor
Ponce Inlet Fl
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assembly Line Worker
Boston Whaler
Edgewater, FL
10.2023 - 12.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Assembled components with minimal supervision, exceeding expected project milestones.
Front of House Manager
Dunes Brewing
Port Orange, FL
10.2022 - 10.2023
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
Field Installer
Miller Screens
Port Orange, FL
12.2016 - 10.2022
- Enhanced customer satisfaction by efficiently installing pool enclosures, Florida rooms and outdoor screen rooms.
- Minimized service disruptions by swiftly troubleshooting and resolving technical issues encountered during installations.
- Continuously improved operational efficiency by proactively identifying areas for improvement within existing processes or suggesting innovative approaches.
- Maintained a strong safety record by diligently adhering to safety protocols while working on-site at client locations.
Education
High School Diploma - Technology
Spruce Creek High School
Port Orange, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- High volume dining
- Sales expertise
- Order accuracy
- Quality control
- Performance improvement
- Suggestive selling
Timeline
Server / Bartender
Off The Hook at Inlet Harbor
03.2024 - Current
Assembly Line Worker
Boston Whaler
10.2023 - 12.2024
Front of House Manager
Dunes Brewing
10.2022 - 10.2023
Field Installer
Miller Screens
12.2016 - 10.2022
High School Diploma - Technology
Spruce Creek High School