Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Garima Awasthi

Garima Awasthi

Issaquah,WA

Summary

Senior Engineer with 6 years of experience and a proven track record of achieving high impact results with strategic planning and cross-functional collaboration across multiple teams and functions; in providing support, delivering management of Microsoft Power BI Customers accounts. services and Developed skills in project planning and execution within structured engineering environment, seeking to transition into new field. Expertise in resource allocation and timeline management, ensuring project milestones are met effectively. Ready to leverage these transferrable skills in new and dynamic setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Experience with project planning and execution

LTIMindtree
01.2020 - 01.2023
  • Years of experience with project planning and execution in various IT organizations
  • Assisted in team roster management and work assignments, forecasting scheduling risks and mitigation plan
  • Developed reports to assess team performance with respect to mean time to resolve, CSAT and overall satisfaction score
  • Provided technical support for Microsoft customers in Power BI area and helped increase customer adoption of Microsoft Products and ACR

Volunteer Specialist

Elementary School
01.2022 - 12.2022
  • For Art Docent and Couger Store and Library

Volunteer

LTIMindtree
01.2021 - 12.2021
  • Deliver training to new support engineers
  • Help them assess support environment
  • Best Engineer A and 5 rating with many customers appreciations

Intern

Microsoft
01.2017 - 12.2017
  • Worked on various aspects of MCAPS including remote project management
  • Participated in database migration
  • Engaged in requirements understanding and documenting functional details
  • Contributed to business analytics and report development

Support Engineer

Mahindra Satyam
10.2014 - 03.2015
  • As a support engineer, I was responsible for troubleshooting customer issues by using active listening and effective communication skills
  • Find resolutions using TSGs, internal documents, known issues and audit log querying
  • Assist customers in their journey as cases are transferred/escalated
  • Operational BI for biggest airline company in Indonesia: I was responsible for the following: Design data models for various modules like Airline Safety and Environment effect
  • Design and develop ETL routines using SSIS and Stored procedure
  • Design and develop Power BI reports for end user consumption
  • SQL to Azure DW Migration: Responsible for developing re-usable queries for migrating DDL queries, stored procedures and other DB objects
  • Worked on a tool which would perform automated partitioning
  • Responsible for enhancing and bug fixing SSRS reports
  • Fixing underlying SQL Queries and Stored procedure
  • White paper on Lambda Architecture: A detailed document on Data flow on hot path, cold path, various storage mechanism
  • Data Mart for a Telecom Company: Design data model for various modules like Revenue, Network outage, Plans, usage patterns etc
  • Design and develop ETL packages for incremental data load
  • Design and development of Power BI Reports
  • Analytics for a Retail Store: Design data models for various modules like Sales, Revenue and Profit Margin, Inventory Management, Operational efficiency etc
  • Design and develop ETL packages for incremental data load
  • Design and develop Power BI Reports

Education

Master of Computer Applications (MCA) -

Dr. Ram Manohar Lohia University
07.2011

Skills

  • Azure
  • CSAT
  • ETL
  • Lambda
  • Microsoft Power BI
  • SQL
  • Budget planning
  • Earned value management
  • Schedule development
  • Strategic Planning
  • Risk analysis

Accomplishments

  • Team Efficiency Boost, Achieved a 20% increase in team performance by optimizing mean time to resolve.
  • Customer Adoption Growth, Supported over 100 Microsoft customers, increasing adoption of Power BI by 30%.
  • Power BI Reports Development, Developed 50 Power BI reports, improving decision-making capabilities for retail clients.
  • Database Migration Success, Successfully migrated 300 database objects to Azure DW, reducing processing time by 40%.

Certification

  • Project Management,Power BI Base Foundational ,Advance and Specialist,,Power BI Embedded Specialist

Timeline

Volunteer Specialist

Elementary School
01.2022 - 12.2022

Volunteer

LTIMindtree
01.2021 - 12.2021

Experience with project planning and execution

LTIMindtree
01.2020 - 01.2023

Intern

Microsoft
01.2017 - 12.2017

Support Engineer

Mahindra Satyam
10.2014 - 03.2015

Master of Computer Applications (MCA) -

Dr. Ram Manohar Lohia University

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Garima Awasthi