Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Garima Sood

Garima Sood

Tracy,CA

Summary

Determined and responsible Operations Manager with more than 9 years of success; boosting efficiency and streamlining procedures for financial groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. I am a dedicated team player with knowledge of software and data analysis.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Financial Operations Analyst

VMware
11.2020 - Current
  • Execute rapid analysis and decomposition of complex business information into technical process components
  • Subscription creation, order, and contract creation in our asset database Review and validate the install base based on prior deals
  • Accurately enter deal information into Salesforce.com
  • Track deals through document revisions and delivery of products
  • Preparing reports and projections based on this analysis
  • Reconciles transactions by comparing and correcting data
  • Provide analytical, forecasting, reporting, and project support to senior management
  • Performs technical analysis to determine present and future financial performance.

Sales Operations Coordinator

KinderCare Learning Centers Inc
01.2017 - 07.2019
  • Analyze the financial impact of department program
  • Prepare and analyze monthly and quarterly report
  • Evaluate competitor data and statistics to develop business investment strategy and drive growth
  • Work with software such as DocHub, FMS and Chalkboard
  • Prepare and track surveys and reports, using filing systems and computerized spreadsheets
  • Coordinate the resolution of licensing issues, as directed by the Site Director or Area
  • Manager
  • Support the sales team, qualifying sales leads on Salesforce

Operations Manager

Mathnasium
01.2007 - 01.2019
  • Prepare month end accruals and prepayment journals
  • Analyze financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs
  • Schedule classes and handle billing for 90+ students
  • Analyze and monitor statistical data trends related to company sales and financial bottom-line
  • Recruit, screen, interview and place employees
  • Conduct new employee orientations and process paperwork
  • Work with clients to support understanding of rationale and details of financial strategies
  • Handle all payroll information, including using EZ Labor to input timesheets and ADP services for payroll entry
  • Work with Accounting Software, Bookkeeping, QuickBooks

Office Manager

BloomBoard Inc
06.2016 - 10.2016
  • Maintain office services by organizing office operations and procedures
  • Using online banking system to make financial transactions
  • Partner with HR to update and maintain office policies as necessary
  • Coordinate with IT department on all office equipment and ensure filing systems are maintained and up to date
  • Schedule meetings, appointments and assist in the onboarding process of new hires
  • Provide on the job and other training opportunities
  • Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Sales Specialist

Bloomingdale's
01.2015 - 04.2016
  • Salesforce implementation custom objects, formula fields, report building and dynamic dashboards
  • Sell products and services to customers, explaining and demonstrating their advantages
  • Process payments by totaling purchases; processing checks, cash, and store or other credit cards
  • Provide customer service, answering questions and resolving problems
  • Help customer make selections by building customer confidence, offering suggestions and opinions
  • Coordinate with system partners to finalize designs and conform requirements.

Customer Success Manager

Balluun
01.2014 - 03.2015
  • Manage customer communication around technical issues
  • Answer frequent technical questions that customers have and flag important ones for the development team to look at
  • Report bugs in Jira and raise tickets in Zendesk
  • Review all customer inquiries to understand project scope while managing internal discipline to compliant respond.

Career Advisor

Maya Academy Of Advanced And Cinematics
01.2010 - 01.2012
  • Counsel prospective students and their parents making them aware of courses and career options offered MAAC
  • Interview students, one-on-one or in small groups, to discuss their progress and alleviate any concerns they might have
  • Establish and maintain the company's social media presence on Facebook and
  • Twitter
  • Develop marketing plans based on research of current Job landscape and requirements
  • Manage Travel & Expenses, including making travel arrangements and processing expenses for team members
  • Provide general administrative services to teams, such as maintaining calendars, schedules, and answering phones
  • Process incoming & outgoing mail, including checks and stock certificates

Education

B.com - Computer Applications

Bharthiyar University

MBA - International Business

University Of Wales

Accomplishments

  • Proficient in Excel, powerpoint, Google sheets
  • Experience working with Salesforce, QuickBooks, Zendesk
  • Revenue metrix for services
  • Financial Analysis
  • Report drafting, Data verification
  • Performance improvement
  • Financial Accounting
  • Administrative support
  • Analytical Skills

Certification

2016-08 Certified Scaled Agile framework (SAFe) Practitioner

Timeline

Financial Operations Analyst - VMware
11.2020 - Current
Sales Operations Coordinator - KinderCare Learning Centers Inc
01.2017 - 07.2019
Office Manager - BloomBoard Inc
06.2016 - 10.2016
Sales Specialist - Bloomingdale's
01.2015 - 04.2016
Customer Success Manager - Balluun
01.2014 - 03.2015
Career Advisor - Maya Academy Of Advanced And Cinematics
01.2010 - 01.2012
Operations Manager - Mathnasium
01.2007 - 01.2019
Bharthiyar University - B.com, Computer Applications
University Of Wales - MBA, International Business
Garima Sood