Garin Parry
Pontypridd,Rhondda Cafon Taf
Summary
I am a Friendly and efficient customer service team member devoted to maximising customer satisfaction with exceptional service and support. Throughout my work-life i have always been in customer facing roles. I am Knowledgeable about industry standards with strong skills in retaining product and service information to provide effective issue resolution. I'm skilled in dealing with customers. I thrive in a busy environment.
Overview
6
6
years of professional experience
Work history
Civil Service - Opperational Officer
Companies House
Cardiff, Cardiff County
2025.08 - 2026.07
- Upheld highest standards of confidentiality whilst handling sensitive information.
- Interpreted and applied complex written information relating to policies and procedures.
- Worked diligently under pressure whilst preserving high-quality output.
Community Volunteer
Porth Market
Porth, Rhondda Cafon Taf
2024.11 - 2025.02
- Helped with repairs and tidying of the local community market.
- Assisting with electrical repairs and security camera set-up.
- Assisting staff with everyday interaction and socialising frequently.
Cashier
Gulf Petrol Station
Treharris
2023.03 - 2023.12
- Stocked shelves, ensuring availability of products at all times.
- Enhanced team productivity with effective communication skills.
Tech Department
EE
Methyr Tydfil
2022.03 - 2023.03
- Followed-up on all customer queries promptly ensuring no loose ends.
- Resolved complex issues via remote troubleshooting, resulting in improved customer satisfaction rates.
General Work/Cashier
Home Bargains
Blackwood
2021.12 - 2022.03
- Managed inventory effectively to prevent stock shortages.
- Maintained store cleanliness for an appealing shopping environment.
Line Worker
Dominoes Pizza
Blackwood
2020.08 - 2021.12
- Practiced excellent time management skills, ensuring prompt delivery of orders during peak times.
- Upheld high food quality standards with close attention to detail in preparation tasks.
Education
GCSEs - Maths - English - Science - Media - ICT
Lewis School Pengam
PengamBTEC Level 3 90 - credit Extended Diploma - Information Technology
Coleg y Cymoedd
Ystrad MynachSkills
- Proficiency in Microsoft Office, Outlook, Excel, and PowerPoint
- Excellent communication skills
- Excellent social and people skills
- Full UK Driving Licence
- Great physical fitness
- Proficient in mobile phone, landline technology, and communication
- Adept computer literacy
- Formal customer service training
- Money Handling skills
- Sensitive information handling skills
- Interdepartmental collaboration
Languages
Welsh
Elementary
English
Native
Personal Information
Hobbies: Taking care of myself by going on bike rides with friends and working out (strength training), Cooking and baking for myself as well as friends and family, Construction and maintenance of PCs, including building my own PC and helping friends
Hobbies and interests
- Fixing technology either for myself or others
- Cooking
- Dog training
- Competitive video gaming
- Weight Lifting/General Fitness
- Rescue and Raise Chickens!
References
References available upon request.
Timeline
Civil Service - Opperational Officer
Companies House
2025.08 - 2026.07
Community Volunteer
Porth Market
2024.11 - 2025.02
Cashier
Gulf Petrol Station
2023.03 - 2023.12
Tech Department
EE
2022.03 - 2023.03
General Work/Cashier
Home Bargains
2021.12 - 2022.03
Line Worker
Dominoes Pizza
2020.08 - 2021.12
GCSEs - Maths - English - Science - Media - ICT
Lewis School Pengam
BTEC Level 3 90 - credit Extended Diploma - Information Technology
Coleg y Cymoedd