Garla M Pierre-Cadet
Summary
I am a Management Information System student . I am a hard working , self-motivated person who is ready for anything that comes her way with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching and learning new concepts and best practice strategies. Known for adaptability, creativity, and results-oriented mindset.
Overview
5
5
years of professional experience
Work History
Flooring Specialist
Home Depot
02.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Maintained excellent communication boosting customer satisfaction ratings.
Head Cashier/Cashier
Home Depot
09.2023 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led cashiers and associates in providing thoughtful customer service.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Medical Assistant
Dr. Stuart Boe Practice
09.2021 - 05.2023
- I was in charge of greeting patients and preparing them to see the doctor
- I answered phones and made appointments
- Organized documents and helped with administrative duties around the office.
- Worked efficiently to make sure patient information was correct and up to date
Assistant
Lum's Plumbing and Install
08.2020 - 12.2020
- I answered the phone, made appointments, helped customers, and made pay stubs for completed jobs.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude..
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Hostess
Black Rock Bar and Grill
01.2020 - 03.2020
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Working On Bachelors Degree - Management Information Systems
Florida International University
Miami, FLManagement Information Systems Bachelor's Degree -
Broward College
Davie, FL09.2024
Business Specialist -
Broward College
Davie, FL05.2021
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05.2020
Skills
- Respectful
- Able to quickly grasp new concepts
- Problem solving
- Patient
- Administrative skills
- Organization skills
- Time management
- Computer Literacy
- Microsoft Suite Proficiency
- Project planning and development
- Continuous improvements
- Coaching abilities
Languages
French
Haitian Creole
English
Timeline
Flooring Specialist
Home Depot
02.2024 - Current
Head Cashier/Cashier
Home Depot
09.2023 - Current
Medical Assistant
Dr. Stuart Boe Practice
09.2021 - 05.2023
Assistant
Lum's Plumbing and Install
08.2020 - 12.2020
Hostess
Black Rock Bar and Grill
01.2020 - 03.2020
Working On Bachelors Degree - Management Information Systems
Florida International University
Management Information Systems Bachelor's Degree -
Broward College
Business Specialist -
Broward College
High School Diploma -
Deerfield Beach High School
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