Garner Tomlinson
Round Lake,IL
Overview
18
18
years of professional experience
Work History
Cashier Team Lead
Citgo Gas Station
01.2014 - 10.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Laborer
Craig Bergmans Landscape Design
03.2006 - 11.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
Diploma - General Studies
05.2005
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Money Handling
- Store Opening and Closing
- Cash handling expertise
- Cash Register Operation
- Team Management
- Cashier training
- Product restocking
- Heavy Lifting
- New Hire Training
- Workflow Coordination
- Adaptability and Dependability
- Merchandise Stocking
- Shift Scheduling
- POS System Operation
- POS System proficiency
- Procedure Enforcement
- Product Restocking
- Inventory Records
- Staff Assignments
- Providing Feedback
- Employee Scheduling
- Safety Training
- Cold Calling
- Time Management
- Job Applicant Interviews
- Annual Evaluations
- Customer Service
- Business Requirements Understanding
- Human Resources Management Systems
- Behavioral Interviewing
- Assessments and Qualifications
- Team Collaboration
- Client Development
- Complaint Handling
Timeline
Cashier Team Lead - Citgo Gas Station
01.2014 - 10.2023
Laborer - Craig Bergmans Landscape Design
03.2006 - 11.2010
Round Lake Highschool - Diploma , General Studies