Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Garner Williams

Tyler,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience

Work History

General Manager

Arby's
Tyler, TX
10.2017 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Supervised employees through planning, assignments, and direction.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Led employee evaluations with constructive feedback to boost performance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained employees on duties, policies and procedures.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Recruited, interviewed and hired qualified staff for open positions.

Assistant Manager

Domino's Pizza
Tyler, TX
01.2014 - 07.2017
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Created reports on sales trends, inventory levels, and financial data.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Resolved conflicts between team members in an effective manner.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Associate of Science - Biology

Tyler Junior College
Tyler, TX
05-2014

Skills

  • Facility Management
  • Staff Supervision
  • Expense Control
  • Schedule Management
  • Operations Oversight
  • Sales
  • P&L Management
  • Customer Retention
  • Quality Management
  • Performance Improvements
  • Employee Development

References

References available upon request.

Timeline

General Manager

Arby's
10.2017 - Current

Assistant Manager

Domino's Pizza
01.2014 - 07.2017

Associate of Science - Biology

Tyler Junior College

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Garner Williams