To acquire a position that will utilize my administrative, computer operations and communicative skills. Would like to incorporate these skills in providing customer service.
Overview
31
31
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
South Carolina Department Of Health & Environmental Control
Chesterfield, SC
09.2008 - Current
Assist customers with applications for birth and death records for the State of SC.
Receipt fees
Maintain security for funds and unissued certificate paper.
Compile and submit reports, correction of birth and death certificates
Work with Funeral Directors and medical facilities, customer service and switchboard.
Travel to other sites in the Pee Dee Region to cover for staff shortage.
Administrative Specialist II
South Carolina Department Of Social Services
Bennettsville, SC
01.1996 - 09.2008
Interview clients to determine program eligibility for assistance for Food Stamps or Family Independence.
Tracking and data entry of case and and changes for caseworkers.
Schedule appointments for recertification.
Monthly reports, register applications for case managers and answer switchboard.
Assess and type vouchers for clients in need fo assistance with light bill, rent or medication.
LIaison for in-house phone system with phone company. In house public relations.
Insurance Clerk/Medical Assistant
Palmetto Regional Injury Center
Florence, South Carolina
08.1993 - 04.1995
Customer relations including answering phones, welcome patients.
Organized
Updated patients charts into Medsoft Medical Software to input patients data.
Scheduled referral appointments.
Coordinated and enhanced the intake process for new patients.
Billed health insurance for patients.
Collections from patients and insurance companies
This office closed 30 years ago.
Education
High School Diploma -
Clio High School
Clio, SC
05-1983
Some College (No Degree) - Nursing Assistant
Vocational School
Bennettsville
05-1983
Skills
Office Administration
Appointment Scheduling
Quality Assurance
Information Security
Bookkeeping
Data Entry
Clerical Support
Client Relations
Computer Skills
Timeline
Administrative Assistant/Customer Service Representative
South Carolina Department Of Health & Environmental Control
09.2008 - Current
Administrative Specialist II
South Carolina Department Of Social Services
01.1996 - 09.2008
Insurance Clerk/Medical Assistant
Palmetto Regional Injury Center
08.1993 - 04.1995
High School Diploma -
Clio High School
Some College (No Degree) - Nursing Assistant
Vocational School
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