Hardworking and team-oriented professional with strong communication skills and a proven ability to collaborate effectively in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Sterile Processing Technician
NYU Langone Health
10.2022 - Current
Led a team of technicians, providing guidance and mentorship to improve overall performance and productivity within the department.
Trained new hires on best practices in sterile processing techniques, fostering a culture of continued learning and development among the team.
Verified and maintained proper documents and records for sterilization.
Sterile Processing Technician
Northwell Health
03.2022 - 10.2022
Assembled and wrapped trays of sterilized instruments for medical procedures.
Track and document medical/surgical supplies and cleaning solutions used for inventory management
Manage supplies, instruments, and the state of treatment rooms
Help Desk Associate
Target Insurance Brokerage LLC
10.2016 - 03.2022
Improved customer satisfaction by efficiently diagnosing and resolving technical issues
Offered preventive and remedial hands-on support for company technologies, conferencing rooms and peripherals.
Streamlined help desk processes for quicker response times to support requests.
Road Supervisor
All Transit LLC
06.2013 - 09.2016
Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
Education
Charter Oak State College
Borough of Manhattan Community College
Skills
Organizational development
Team collaboration
Ability to multitask
Equipment testing
Staff training
Quality assurance
Risk management
Diagnostic testing
Certification
Certified Registered Central Service Technician (CRCST)