Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garret Billinger

Wichita

Summary

Dynamic Front of House Manager at Angelo's Italian Restaurant, skilled in conflict resolution and staff management. Successfully enhanced customer satisfaction through effective training and implementation of operational procedures. Proven ability to motivate teams and ensure compliance with health and safety regulations, resulting in a more efficient dining experience.

Overview

5
5
years of professional experience

Work History

Front of House Manager

Angelo's Italian Restaurant
06.2021 - Current
  • Oversaw daily front of house operations, ensuring exceptional customer service and efficient workflow.
  • Trained and mentored staff on best practices for guest interactions and service standards.
  • Implemented standard operating procedures to enhance dining experience and operational efficiency.
  • Coordinated with kitchen staff to optimize food delivery timing and quality for guests.

Warehouse Worker

GT Manufacturing
05.2020 - 08.2020
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Managed inventory levels using warehouse management system to maintain stock accuracy.

Education

Bachelor of Arts - Human Resources Management

Wichita State University
Wichita, KS
05-2027

Skills

  • Conflict resolution
  • Staff management
  • Training and mentoring
  • Complaint handling
  • Health and safety regulations
  • Staff motivation

Timeline

Front of House Manager

Angelo's Italian Restaurant
06.2021 - Current

Warehouse Worker

GT Manufacturing
05.2020 - 08.2020

Bachelor of Arts - Human Resources Management

Wichita State University

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