Hi, I’m
Garret O’Neal
Broken Arrow,OK
Summary
Results-driven professional with a strong and detail-oriented approach seeking a transition into the Business Administration/Human Resources field. Well-equipped with technical expertise, leadership skills, and a commitment to fostering collaboration for organizational success.
Overview
14
years of professional experience
1
Certificate
Work History
Union Public Schools
Senior Computer Technician
10.2023 - Current
Job overview
- Enhanced system performance by diagnosing and resolving complex hardware and software issues.
- Reduced downtime through proactive monitoring of systems health and swift resolution of issues.
- Optimized computer systems by performing regular system upgrades, installations, and configurations.
- Supported end-users with prompt assistance in technical matters, improving overall user satisfaction.
22nd Century Technologies (Union Pubic Schools)
Computer Repair Technician
08 2023 - 10 2023
Job overview
- Performs troubleshooting to correct computer hardware and software malfunctions.
- Performs installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommends new and replacement hardware and software purchases.
- Refurbishes PC systems and peripherals such as monitors, networking equipment, printers, and more.
Modis Engineering
Data Technician
07.2022 - 10.2022
Job overview
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Followed data entry protocols, rules and regulations.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
TEAM Professional
System Administrator
11.2020 - 04.2021
Job overview
- Maintained strict confidentiality of employee information and ensured data security.
- Ensured compliance with data privacy regulations (e.g., GDPR, HIPAA) in HR operations.
- Implemented security measures to protect sensitive HR data from unauthorized access.
- Responded to employee inquiries and provided technical support in a professional and timely manner.
SPIRIT AEROSYSTEMS
Structural Mechanic
09.2019 - 11.2019
Job overview
- Adhered to strict quality standards and procedures to ensure aircraft airworthiness and compliance with regulatory requirements.
Strom Aviation
Structural Mechanic (Contractor)
10.2018 - 01.2019
Job overview
- Merged effectively with diverse teams of technicians, engineers, and supervisors to complete aircraft maintenance and repair projects.
Primus Int'l; Walden's Machine
Quality Inspector
07.2018 - 10.2018
Job overview
- Collaborated with cross-functional teams to resolve quality issues and prevent recurrence
- Maintained detailed inspection records, including test results, findings, and corrective actions taken.
APA Services
Structural Mechanic (Contractor)
02.2018 - 07.2018
Job overview
- Adhered to strict quality standards and procedures to ensure aircraft airworthiness and compliance with regulatory requirements
WALDEN’S MACHINE
Quality Inspector
08.2017 - 02.2018
OKLAHOMA MAILING EQUIPMENT
Service Technician
01.2016 - 01.2017
Job overview
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment/software and explained operation and routine maintenance protocols to customers.
- Inspected equipment/software to diagnose operational issues.
UNITED STATES AIRFORCE
Non-Commissioned Officer
01.2010 - 01.2016
Job overview
- Fostered a positive work environment, promoting teamwork, diversity, and inclusion.
- Led and supervised a team of military personnel, providing guidance, mentorship, and performance evaluations.
- Conducted training programs to enhance the technical skills, professional development, and readiness of team members.
- Facilitated effective communication between higher-ranking officers, peers, and subordinates.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Science from Business Administration-Human Resources Management
04.2023
Wichita Technical InstituteWichita, KS
Diploma from Computer Technology And Network Administration
02.2021
Union High SchoolTulsa, OK
High School Diploma
05.2008
Skills
- Diversity and Inclusion
- Total Rewards
- Management
- Advanced computer skills
- Problem solving / analytical skills
- Strong interpersonal communication
- Attention to detail and accuracy
- Leadership
- Knowledge of HR principles and practices
- Marketing
- Time-management
- Teamwork
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Timeline
Senior Computer Technician
Union Public Schools
10.2023 - Current
Data Technician
Modis Engineering
07.2022 - 10.2022
System Administrator
TEAM Professional
11.2020 - 04.2021
Structural Mechanic
SPIRIT AEROSYSTEMS
09.2019 - 11.2019
Structural Mechanic (Contractor)
Strom Aviation
10.2018 - 01.2019
Quality Inspector
Primus Int'l; Walden's Machine
07.2018 - 10.2018
Structural Mechanic (Contractor)
APA Services
02.2018 - 07.2018
Quality Inspector
WALDEN’S MACHINE
08.2017 - 02.2018
Service Technician
OKLAHOMA MAILING EQUIPMENT
01.2016 - 01.2017
Non-Commissioned Officer
UNITED STATES AIRFORCE
01.2010 - 01.2016
Computer Repair Technician
22nd Century Technologies (Union Pubic Schools)
08 2023 - 10 2023
Southern New Hampshire University
Bachelor of Science from Business Administration-Human Resources Management
Wichita Technical Institute
Diploma from Computer Technology And Network Administration
Union High School
High School Diploma
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