Multi-talented loan processing professional versed in customer service and bank standards. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature.
Overview
5
5
years of professional experience
Work History
Mortgage Loan Processor
Winnsboro State Bank & Trust
Winnsboro, LA
08.2021 - Current
Processed mortgage applications and verified borrower information for compliance.
Reviewed loan documents to ensure accuracy and completeness before submission.
Ensured compliance with regulatory requirements in all loan documentation.
Coordinated with loan officers to gather necessary documentation from clients.
Collaborated with title companies to facilitate timely closing of loans.
Requested appraisals and title services for borrowers.
Assisted clients with account setup and service modifications.
Maintained accurate records of customer interactions in CRM system.
Trained new employees on customer service protocols and systems.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Balanced general ledger accounts by verifying all transactions and ensuring accuracy in financial records.
Accurately prepared wire entries.
Performed monthly Mortgage Reinscriptions and UCC continuations/terminations in a timely manner.
Actively involved in community events, as well as an active member of Rotary Club.