Garrett Bateman
Bedford,IN
Summary
Emerging professional with experience in sales and customer service. Motivated, goal-oriented individual with strengths in book-keeping, attention to detail, and relationship-building.
Overview
6
6
years of professional experience
Work History
Manufacturing Operator
Catalent Pharma Solutions
Bloomington, IN
08.2021 - Current
- Inspected products and machines to maintain quality and efficiency.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Performed general equipment maintenance and repair to minimize downtime.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Alarm Monitor
Precise Systems Inc
Crane, IN
07.2020 - 10.2020
- Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.
- Questioned callers to determine locations and nature of problems to determine type of response needed.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
Inside Sales Representative
Jasper Engines & Transmissions
Jasper, IN
01.2019 - 10.2019
- Handled roughly 100 to 180 inbound sales calls in a professional manner by practicing quality customer service and efficiency
- Maintained a detailed record of all sales inquiries each day
- Made outbound calls to ensure/coordinate correct delivery dates
- Strived to ensure all customers were given accurate information about each specific inquiry in a timely manner
- Increased total number of sales each of the last three months by nearly 15%
- Increased closing percentage by nearly 5% over a five month span
- Calculated total costs for service delivery, including production, delivery and installation requirements
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings
- Greeted wholesale customers and assisted in providing products meeting personal needs maintaining knowledge of products available
- Finished top 5 in calls per hour each of the last 3 months
- Set up customer accounts in computer system with complete information
Surveillance Agent
French Lick Resort
French Lick, IN
06.2017 - 09.2018
- Observed casino operations for irregular activities such as cheating and theft
- Monitored security cameras for improper actions by patrons and dealers
- Responded quickly and effectively to all security violations and duress alarms
- Investigated all security and safety violations
- Collected and organized all surveillance data and information to protect client possessions and workspaces
- Monitored alarm systems to detect any unauthorized entries into protected areas
- Verified each individual’s right to enter restricted areas and denied access to unauthorized persons
- Detected and apprehended any unauthorized personnel
- Responded to calls in both routine and emergency situations
- Noted and followed up on any unusual behavior
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior
- Maintained accurate and detailed logs of all events that occurred during each shift
- Delivered accurate verbal and written reports to company personnel
- Processed and logged accurate and detailed incident reports
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises
Personal Trainer
DETOX OASIS
Shoals, IN
12.2014 - 03.2017
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines
- Observe participants and inform them of corrective measures necessary for skill improvement
- Offer alternatives during classes to accommodate different levels of fitness
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements
- Monitor participants' progress and adapt programs as needed
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians
- Maintain fitness equipment
- Teach and demonstrate use of gymnastic and training equipment such as trampolines and weights
- Maintain equipment inventories, and select, store, or issue equipment as needed
- Conduct therapeutic, recreational, or athletic activities
- Assess nutritional needs, diet restrictions and current health plans to develop and implement dietary- care plans and provide nutritional counseling
- Develop policies for food service or nutritional programs to assist in health promotion and disease control
Education
Associate of Science - Business Administration
VINCENNES UNIVERSITY
Vincennes, INCompleted coursework towards Sport Management - Sport and Fitness Management
UNIVERSITY OF SOUTHERN INDIANA
Evansville, INHigh School Diploma -
SHOALS JR/SR HIGH SCHOOL
Shoals, INSkills
- Microsoft Office proficiency
- Spreadsheet management
- Professional phone etiquette
- Documentation and reporting
- Information security
- Punctual
- Memorization and recall
- Research skills
- Critical thinking
- Observant
- Articulate and well-spoken
- Interpersonal communication skills
- Motivated
- Telephone sales
- Service prioritization
- Organized and meticulous
- Strong technical skills
- Strong mechanical skills
- Proficiency at reading blueprints
Additional Information
- Good organizational skills
- Positive Attitude
- Works well with others
- Self-motivated
- Works well under pressure
- Easy going
- Dedicated to learning
- Tech savvy
Timeline
Manufacturing Operator
Catalent Pharma Solutions
08.2021 - Current
Alarm Monitor
Precise Systems Inc
07.2020 - 10.2020
Inside Sales Representative
Jasper Engines & Transmissions
01.2019 - 10.2019
Surveillance Agent
French Lick Resort
06.2017 - 09.2018
Personal Trainer
DETOX OASIS
12.2014 - 03.2017
Associate of Science - Business Administration
VINCENNES UNIVERSITY
Completed coursework towards Sport Management - Sport and Fitness Management
UNIVERSITY OF SOUTHERN INDIANA
High School Diploma -
SHOALS JR/SR HIGH SCHOOL