Garrett Beck
Haverhill,MA
Summary
Versatile managing director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel, and developing tactical plans to meet strategic goals. Proven leader with significant background in training & development.
Overview
14
14
years of professional experience
Work History
Director of Operations
Securitas Security Services USA
06.2024 - Current
- Oversight to a $7MM contract. Responsible for 120+ employees across 15 sites in 3 states.
- Defined, implemented, and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Spearheaded the implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Mentored and coached team members to foster a productive and engaging work environment.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Observed each employee's individual strengths and initiated mentoring programs to improve areas of weakness.
- Assisted in recruiting, hiring, and training of team members.
Operations Manager
Securitas Security Services USA
09.2022 - 06.2024
- Oversight to a $7MM contract. Responsible for 120+ employees across 15 sites in 3 states.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and improving retention.
- Set, enforce, and optimize internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
Police Officer
Town of Loudon
03.2017 - 07.2021
- Operated as the following roles in the department: Field Training Officer, Background Investigator, Taser Instructor, Physical Fitness Instructor, Road Detail Instructor.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted witness interviews and gathered details regarding incidents to determine the best course of action.
Part-Time Police Officer
Town of Hebron
10.2015 - 07.2021
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Officer
Department of Safety - Bureau of Marine Patrol
02.2013 - 03.2017
- Patrolled Lakes of NH from Central NH to Canadian border.
- Field Training Officer for new recruits.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Testified in court during certain criminal cases.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
Landscape Worker
Lakes Region General Hospital (Concord Hospital)
07.2010 - 09.2016
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained routine landscaping schedules to boost lawn health.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Arranged winter decorations, holiday lights, wreaths, and garlands.
- Assisted with weekly project planning and crew scheduling.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
Education
High School Diploma -
Laconia High School
Laconia, NHSkills
- Leadership training
- Process Improvements
- Risk Mitigation
- Strategic Planning
- Operations Oversight
- Process Improvement
- Strategic planning and execution
- Schedule oversight
- Performance Analysis
- Business Management
- Operational Efficiency
- Administrative Management
Timeline
Director of Operations
Securitas Security Services USA
06.2024 - Current
Operations Manager
Securitas Security Services USA
09.2022 - 06.2024
Police Officer
Town of Loudon
03.2017 - 07.2021
Part-Time Police Officer
Town of Hebron
10.2015 - 07.2021
Officer
Department of Safety - Bureau of Marine Patrol
02.2013 - 03.2017
Landscape Worker
Lakes Region General Hospital (Concord Hospital)
07.2010 - 09.2016
High School Diploma -
Laconia High School
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