Garrett Bohling
Bellevue,NE
Summary
I am a proven leader in customer service and efficient POS operation. I strive to meet guest needs while maintaining professionalism and enthusiasm. I am skilled in cash handling, and completing work quotas with grace and accuracy. I have always got along with coworkers, and enjoy fostering a healthy workplace environment. I have been know as a fast learner, and for my ability to adapt to any needs of my employers or guests.
Overview
9
9
years of professional experience
Work History
Server/Host
Hiro 88
07.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Customer Service Advocate
Target Co.
07.2018 - 07.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer returns, calls, and concerns in high volume.
- Participated in heavy lifting often.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Collaborated with cross-functional teams to address complex customer issues and improve overall experience.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Learned how to operate multiple different POS systems to check out, or order items for customers.
Host
Sgt. Peffer's
05.2016 - 08.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assisted managers with quickly resolving service- and food-related issues.
- Learned how to demonstrate professional phone skills.
Education
No Degree - Computer Science
Metropolitan Community College
Omaha, NEHigh School Diploma -
Millard South High School
Omaha, NE05.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Fast learner
- Workplace Adaptability
- Memory retention
- Order Accuracy
- Point of sale operation
- Team Leadership
Timeline
Server/Host
Hiro 88
07.2021 - Current
Customer Service Advocate
Target Co.
07.2018 - 07.2021
Host
Sgt. Peffer's
05.2016 - 08.2018
No Degree - Computer Science
Metropolitan Community College
High School Diploma -
Millard South High School
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