Hi, I’m
GARRETT BRADLEY
SAN ANTONIO,TX
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
years of professional experience
2
Certification
Work History
Jon Wayne Heating And Air Conditioning Ltd
Service Technician
01.2022 - Current
Job overview
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
United Parcel Service, UPS
Warehouse Supervisor
04.2016 - 05.2021
Job overview
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Palo Alto College
Gym Staff Member
01.2014 - 11.2016
Job overview
- Sold memberships and personal training sessions to new customers.
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Education
Palo Alto CollegeSan Antonio, TX
Associate of Science from Mechanical Engineering
05.2021
University of Texas At AustinAustin, TX
Data Analysis And Visualization from Data Analytics
12.2022 - 06.2023
Skills
- Project Management
- Engineering Specifications
- Mechanical Background
- Workflow Management
- Timely Reports Completion
- Database Management
- Virtualization Security
- Compliance with Security Requirements
- Oracle Primavera Enterprise Project Portfolio Management
- Staff Development
Certification
- Licensed Apprentice plumber - 11/30/2023
- Licensed Apprentice Electrician - 05/18/2024
- Licensed Air Conditioning & Refrigeration Technician - 05/19/2024
- Nate Certified - 05/24/3022
- Data analysis and Visualization Certificate - 12/12/2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of Texas At Austin
Data Analysis And Visualization from Data Analytics
12.2022 - 06.2023
Service Technician
Jon Wayne Heating And Air Conditioning Ltd
01.2022 - Current
Warehouse Supervisor
United Parcel Service, UPS
04.2016 - 05.2021
Gym Staff Member
Palo Alto College
01.2014 - 11.2016
Palo Alto College
Associate of Science from Mechanical Engineering
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