Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Britts

Garrett Britts

Summary

I am highly effective at communicating with clients/members, learning what their needs are, and helping to guide them to a solution that fits those needs. I accomplish this by being a knowledgeable expert, building rapport, asking questions to uncover needs, and then thoughtfully delivering the appropriate solutions that meet those needs. I am seeking an opportunity to apply my strong communication and people skills, coupled with a passion for self and business growth.

Overview

11
11
years of professional experience

Work History

Claims Adjuster

USAA
02.2024 - Current
  • Established pleasant, productive and meaningful relationships with members
  • Answered member and non-member questions and set expectations for policy, coverages and services.
  • Provided step by step claim guidance to eliminate any potential miscommunication with members, claimants and third party service providers
  • Conducted comprehensive interviews of members, witnesses and claimants to gather facts and information.
  • Reviewed and facilitated payments to third party service providers
  • Conducted day-to-day adjuster actives, while maintaining a well organized and informative diary for future tasks
  • Worked diligently and effectively to accomplish monthly, mid year and year end goals

Realtor

EXP Realty/Homesmart
03.2019 - Current
  • Assisting buyers by creating highly specific property searches, including researching new construction inventory, in order to present all possible options to the client
  • Showing properties to buyers in person
  • Assisting sellers by advising them on how best to price and showcase their home on the market to maximize their net profit on the sale
  • Conducting open houses and following up with potential buyers who visited
  • Writing, submitting, and processing all contracts and associated documents throughout the transaction
  • Negotiating with counter-party agents to achieve the best price and terms for my client
  • Working with clients referred directly by Zillow resulting in a high customer satisfaction rating and conversion metrics
  • Utilizing a customer relationship management database to maintain regular follow up schedules with current clients and potential clients
  • Attend training and continuing education classes to continuously advance my knowledge and expertise in real estate

Sales Representative

Hensley Beverage Company
01.2014 - 01.2019
  • Managed over 100 beverage distribution accounts with restaurants and bars
  • Exceeded weekly, monthly, and yearly quotas
  • Maintained an average of a 4% year-over-year increase in sales volume
  • Visited client establishments to provide customer service and increase market share
  • Planned and managed schedules and routes

Education

Arizona Property And Casualty Insurance Adjuster -

Kaplan Financial Education
Online
08-2023

Real Estate Salesperson License -

Arizona School of Real Estate And Business
01.2019

Associate Degree - undefined

Glendale Community College
01.2009

Skills

  • Exceptional Customer Service
  • Effective Communication
  • Active Listening
  • Rapport-Building
  • Strong Face-to-Face People Skills
  • Consultative Skills
  • Creative Problem Solving
  • Highly Goal-Oriented
  • Positive Attitude
  • Strong Work Ethic
  • Critical thinking
  • Automobile claims
  • Quality control

Timeline

Claims Adjuster

USAA
02.2024 - Current

Realtor

EXP Realty/Homesmart
03.2019 - Current

Sales Representative

Hensley Beverage Company
01.2014 - 01.2019

Associate Degree - undefined

Glendale Community College

Arizona Property And Casualty Insurance Adjuster -

Kaplan Financial Education

Real Estate Salesperson License -

Arizona School of Real Estate And Business

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Garrett Britts