Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Carr

Arcadia

Summary

Dynamic Service Technician with a proven track record at Service King, excelling in equipment installation and troubleshooting. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in preventive maintenance and fostering team collaboration, consistently achieving high-quality service outcomes while managing complex repairs efficiently.

Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.

Professional technician with robust experience in equipment maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.

Knowledgeable with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Service Technician

Service King
06.2023 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.

Service Technician

Carranco & Son's
05.2018 - 06.2023
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
  • Customized training sessions for junior technicians, elevating overall team competency and service quality.
  • Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.

Education

High School Diploma -

Hardee Senior High School
Wauchula, FL

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Troubleshooting skills
  • Flexible and adaptable
  • Power tool proficiency
  • Repair techniques
  • Equipment troubleshooting

  • Diagnostic testing
  • Professional and courteous
  • Heavy lifting
  • Service reports
  • Quality assurance
  • Hand tool expertise
  • System installation
  • Equipment inspection
  • Diagnostics expertise
  • Customer relationship management

Timeline

Service Technician

Service King
06.2023 - Current

Service Technician

Carranco & Son's
05.2018 - 06.2023

High School Diploma -

Hardee Senior High School