A certified multitasker with experience having multiple jobs at the same time, and being able to balance all tasks efficiently. Adapts easily to new work environments, and is highly effective in workplace communication.
Overview
12
12
years of professional experience
Work History
Window Washer
Rob Martin
03.2017 - Current
Enhanced customer satisfaction by providing thorough and efficient window cleaning services..
Increased client retention rate with exceptional attention to detail and professional demeanor.
Secured repeat business by consistently surpassing client expectations with quality workmanship.
Contributed to company growth through word-of-mouth referrals from satisfied clients.
Ensured seamless transitions between jobs by effectively managing schedules, routes, and transportation needs of the team members involved in the project.
Reduced time spent on each job by implementing efficient cleaning techniques, resulting in increased daily productivity.
Dog Walking
Rover
01.2022 - Current
Developed strong relationships with both clients and their pets through trust and professionalism.
Managed basic animal needs, including regular feeding and watering.
Supported client long-term stay and travel needs with boarding and overnight sitting services.
Protected dogs by following safety procedures such as keeping adequate water on hand and avoiding hot pavement.
Promoted physical and mental health of each animal with regular contact and exercise.
Developed strong relationships with both clients and their pets through trust and professionalism.
Maintained accurate records of daily walks, incidents, and any behavioral issues.
Model
Freelance
03.2012 - Current
Collaborated with photographers and stylists for visually compelling photoshoots, resulting in increased publication features.
Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
Exemplified professionalism during fittings, rehearsals, and events, earning repeat bookings from prestigious clients.
Contributed to the success of marketing campaigns by providing eye-catching visual content for print and digital platforms.
Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
Restaurant Shift Lead
Mark Joffan
08.2014 - 10.2017
Enhanced customer satisfaction by efficiently managing front-of-house operations.
Streamlined communication between kitchen and service staff for a smoother dining experience.
Increased employee retention by implementing thorough training programs and providing ongoing support.
Resolved customer complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
Managed inventory levels to reduce waste and optimize profits, conducting regular audits on stock levels.
Maintained a clean and safe environment through diligent adherence to health code regulations and routine inspections.
Improved scheduling efficiency by closely monitoring labor hours and making adjustments as needed.
Developed lasting relationships with vendors for consistent quality of ingredients at competitive prices.
Assisted in hiring processes by reviewing applications, conducting interviews, and selecting top candidates for open positions in the restaurant team.
Fostered a positive work culture among employees through team-building activities and an open-door policy for addressing concerns or suggestions.
Observed cash handling and security procedures during shifts to recognize and address issues with staff.
Managed schedules, accepted time off requests and found coverage for short shifts.
Restaurant Assistant Manager
Andy's
02.2012 - 04.2014
Education
Bachelor of Arts - Communication Studies(Mass Media)
University of North Carolina At Charlotte
Charlotte, NC
06.2017
Associate of Arts -
Stanly Community College
Albemarle, NC
08.2015
High School Diploma -
Piedmont High School
Monroe, NC
06.2012
Skills
Customer Service Management
Adaptability and Flexibility
Interpersonal Skills
Operations Support
Equipment Troubleshooting
Production Scheduling
Staff Development
Flexible Schedule
Shift Scheduling
Strong verbal and written communication
Social Media Presence
Creative Direction
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Dog Walking
Rover
01.2022 - Current
Window Washer
Rob Martin
03.2017 - Current
Restaurant Shift Lead
Mark Joffan
08.2014 - 10.2017
Model
Freelance
03.2012 - Current
Restaurant Assistant Manager
Andy's
02.2012 - 04.2014
Bachelor of Arts - Communication Studies(Mass Media)