Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Clifford

Reno,NV

Summary

Versatile and achievement-oriented professional with a proven track record at GMT Care, adept in patient safety and critical thinking. Excelled in reducing patient anxiety and enhancing satisfaction through effective communication and technical expertise. Skilled in customer service and computer literacy, consistently delivering high-quality care and operational efficiency.


Overview

5
5
years of professional experience

Work History

Patient Transporter

GMT Care
12.2022 - Current
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues and patients

DME Technician

Accllence Home Medical
07.2021 - 12.2022
  • Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
  • Diagnosed cause of problems and completed repairs.
  • Inspected, tested and calibrated medical equipment before installing.
  • Continuously updated knowledge on industry trends and regulations to ensure compliance with all relevant standards and guidelines.
  • Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
  • Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
  • Optimized warehouse organization, allowing for easier access to necessary equipment during busy periods.
  • Achieved high-quality customer service through prompt response to inquiries and concerns regarding DME products or services.

Dock Worker

Oak Harbor Freight Lines Inc.
10.2020 - 04.2021
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Secured cargo using chains, load bars, wood blocks, and straps.

Dock Worker

XPO Logistics
10.2019 - 10.2020
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
  • Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.

Education

High School Diploma -

CLIFFORD CHRISTIAN ACADEMY
Reno, NV
06-2018

Skills

  • Patient Communication
  • Patient Safety
  • Customer Service
  • Problem Resolution

Timeline

Patient Transporter

GMT Care
12.2022 - Current

DME Technician

Accllence Home Medical
07.2021 - 12.2022

Dock Worker

Oak Harbor Freight Lines Inc.
10.2020 - 04.2021

Dock Worker

XPO Logistics
10.2019 - 10.2020

High School Diploma -

CLIFFORD CHRISTIAN ACADEMY

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Garrett Clifford