Garrett Dickl
Apopka,FL
Summary
Service-focused worker passionately dedicated to delivering positive customer experiences to promote loyalty and repeat business. Upbeat energy, a positive attitude, and proficient customer skills have earned praise from employers and customers alike. Experienced sales leader with good judgment, planning abilities, multi-tasking, and interpersonal communication strengths. Passionately driven associate who is always eager to learn to be a valuable asset to any establishment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Rosati's Pizza Pub
Apopka, FL
03.2024 - Current
- Recorded food and drink orders, and served customer requests with an enthusiastic attitude at all times.
- Maintained full product knowledge of menus and specials.
- Made suggestions to customers based on preferences to increase dining longevity.
- Worked efficiently with team members to provide a flourishing work environment.
- Helped managers train new serving and bartending staff.
- Consistently greeted bar guests with a smile and helpful attitude.
- Created customer retention and repeat business with proficient customer-service skills.
- Used multi-tasking skills to serve drinks to customers and servers in a swift fashion.
Catering Server
NICE Culinary LLC
Apopka, FL
08.2023 - Current
- Presented food and beverages on tables and drink stations in line with formality, and specifications of each event.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted in event setup and teardown to ensure a smooth transition between functions.
- Cleared dishes and glassware quickly following each course.
- Served food and drinks efficiently to provide a valued customer experience.
General Manager
Retro Fitness
Apopka, FL
01.2024 - 03.2024
- Cultivated and strengthened lasting client relationships using strong issue resolution, and dynamic communication skills.
- Effectively monitored competition and developed strategies to stand out as a company against competitors.
- Developed and implemented sales plans to expand customer base, and increase customer retention.
- Provided an efficient, and welcoming environment for customers and staff alike.
- Monitored the performance of team members and worked to increase morale and motivation.
Assistant Manager
Retro Fitness
Apopka, FL
01.2023 - 01.2024
- Defined clear targets and objectives to communicate to team members
- Leveraged data and analytics to make informed decisions, and drive business improvements
- Completed regular inventory counts to verify stock arrived promptly
- Promoted teamwork within the workplace by encouraging collaboration among staff members
- Assisted in staff scheduling to combine employee strengths to create an efficient workplace
Sales Associate
Retro Fitness
Apopka, FL
07.2019 - 01.2023
- Engaged with customers to effectively build rapport and repeat business.
- Built customer loyalty and retention by delivering a top of the line gym experience.
- Provided in-depth tours of the facility to reinforce value for the establishment.
- Thoroughly presented memberships, and products to increase sales numbers.
Sales Associate
Marketplace @ Altamonte
Altamonte Springs, FL
06.2016 - 02.2018
- Contributed to visual merchandising efforts with care by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Greeted customers with a smile, and encouraged feedback to provide a positive experience.
- Provided prospects with suggestions, and recommendations on products to increase repeat sales.
- Efficiently processed purchases to minimize wait time.
Education
Associates In Science - Physical Therapy Assistance
Seminole State College
Altamonte Springs, FLHigh School Diploma -
Lake Brantley High School
Altamonte Springs, FL05.2019
Skills
- Proficient Communication Skills
- Team Player
- Customer Retention
- Time Management
- Working Well Under Pressure
- Problem Solving
- Multi-Tasking
Certification
- ServeSafe Certification
Timeline
Server/Bartender
Rosati's Pizza Pub
03.2024 - Current
General Manager
Retro Fitness
01.2024 - 03.2024
Catering Server
NICE Culinary LLC
08.2023 - Current
Assistant Manager
Retro Fitness
01.2023 - 01.2024
Sales Associate
Retro Fitness
07.2019 - 01.2023
Sales Associate
Marketplace @ Altamonte
06.2016 - 02.2018
Associates In Science - Physical Therapy Assistance
Seminole State College
High School Diploma -
Lake Brantley High School