Garrett Doss
Dyer,TN
Summary
Eager worker, who is very prepared and excited to go into the financial world. I am a fast learner with a great work ethic. A job is just as important as earning a degree; there is a great chance I will learn even more from this position than my years in school. I look forward to any opportunity I am given!
Overview
6
6
years of professional experience
Work History
Technical Support Agent
UMRF Ventures
10.2020 - Current
- Installed and troubleshooted new versions of software to eliminate security problems and protect data.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Follow up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Educated customers on product features and usage.
Night Manager
Food-Rite
08.2018 - 10.2020
- Created nightly shift task lists to assign duties to each employee.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
MBA - Business Administration
University of Memphis
Memphis 05.2001 -
Skills
Software diagnosis
Timeline
Technical Support Agent
UMRF Ventures
10.2020 - Current
Night Manager
Food-Rite
08.2018 - 10.2020
MBA - Business Administration
University of Memphis
05.2001 -
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