Garrett Elrod
St. Cloud,FL
Summary
High-achieving executive leader with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Owner
Bench Properties LLC
01.2023 - Current
- Launched a Real Estate investment company targeting distressed properties for short and long term investments.
- Acquired a Florida Real Estate Sales license and joined the Orlando Regional Realtors Association as a Realtor.
Vice President of Operations
Capstone Logistics LLC.
12.2018 - 11.2022
- 3rd Party leader providing productivity driven labor with end-to-end solutions throughout the supply chain partnering with Blue Chip companies across Grocery, Foodservice, and Retail sectors generating $160 million in annual revenue.
- Led team of 2 Sr Directors and 4 Directors managing 70 locations across US within Grocery, Foodservice, and Retail sectors all reporting up to Sr Vice President of Operations.
- Drove long-term success and profitability through effective P&L controls, team accountability, solid partner relationships, and effective contract negotiations.
- Strategically managed customer and operational service work agreements from new business to periodic renewals.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Senior Director of Operations
Capstone Logistics LLC.
11.2016 - 12.2018
- Monitored and coordinated workflows to optimize resources.
- Mentored and coached 4 Regional Directors of Operations fostering productivity and engaging work environment.
- Played key role in network-wide service turnaround with major customer preventing Capstone from losing 5 Kroger sites.
- Conducted weekly P&L reviews focused on results and budget attainment.
- Implemented labor planning tools and partner communications focused on service.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Senior Director of Partnership
Capstone Logistics LLC.
05.2015 - 11.2016
- Oversaw supply chain functions to meet customer expectations and budget adherence.
- Established departmental performance goals and provided feedback for underperforming areas.
- Played key role winning additional location generating $1.6 in annualized NR with 14% margin.
- Developed Productivity SOP to raise associate productivity and wages while lowering cost to customer by $950,000 annualized.
- Drove operational compliance impacting customers building capacity and Capstones productivity.
- Conducted monthly and quarterly business reviews with regional and executive level contacts.
Regional Manager
Capstone Logistics LLC.
08.2014 - 05.2015
- Responsible for managing 8 multi-partner sites across Texas, Tennessee, and Alabama generating $10 million in gross revenues annually through unloading, selection, sanitation, and special project services.
- Developed and enhanced relationship with partners through achieving tailored KPI’s supportive of partners business needs along with complete understanding of partner’s business success factors.
- Responsible for creating strong safety culture across all 8 sites resulting in YTD 1.83 OSHA rating.
- Played key role in leading 3 site turnaround operations that resulted in improved partner satisfaction and operational performance. One site turnaround resulted in $267,000 EBITDA for 2015 compared to -$450,000 EBITDA for 2014.
Service Center Manager
AAA Cooper Transportation
10.2013 - 08.2014
- Reported to Regional Director of Sales and Operations results based on goal attainment.
- Managed facility of 232, both hourly and salaried, encompassing all aspects of LTL trucking.
- Actively involved in recruiting, training, and hiring all new employees.
- Managed every aspect of LTL operation including sales, customer service, inbound, outbound, pickup and delivery, linehaul, and fleet maintenance.
- Lead and managed professional sales team of 7 account managers through weekly and quarterly sales meetings focused on results.
Service Center Manager
Southeastern Freight Lines
10.2012 - 09.2013
- Successfully opened $18.3 million 130 door expansion facility with 109 associates.
- Manage and develop leadership team to ensure operational goals are achieved in pickup and delivery operations, inbound and outbound dock operations, road operations, and customer service.
- Responsible for service center budgeting and reporting on a monthly P&L to Regional Vice President.
- Responsible for managing sales team generating $1,000,000 in monthly revenues.
- Conducting weekly, monthly, and quarterly sales meetings focusing on results and customer satisfaction.
- Develop and maintain relationships with customer base in order to ensure customer satisfaction and continued business.
Assistant Service Center Manager
Southeastern Freight Lines
08.2005 - 10.2012
- Successfully managed a service center with 325 associates meeting operational goals with continuous measurable improvement and reducing turnover.
- Responsible for all operational functions and cost analysis of the service center.
- Managed and developed a leadership team to ensure operational goals were achieved in pickup and delivery operations, inbound and outbound dock operations, road operations, and customer service.
Service Center Manager
Southeastern Freight Lines
04.2004 - 08.2005
- Responsible for all operational functions and cost analysis of the service center.
- Responsible for reporting on a monthly P&L to a Regional Vice President.
- Lead and managed the sales process through 1 account manager.
Outbound Dock Supervisor
Southeastern Freight Lines
04.2002 - 04.2004
Outbound Freight Handler
Southeastern Freight Lines
01.1998 - 04.2002
Education
Bachelor of Science - Business Marketing
University of Central Florida
Orlando, FL12.2001
Skills
- Strategy Development
- Sales and Marketing Leadership
- Performance Monitoring
- Operational Leadership
- Supply Chain Oversight
- Executive Leadership
- Process Improvement
- P&L Responsibility
- Leadership and People Development
- Price Structuring
- Business Consulting
- Contract Management
Certification
- Licensed Florida Real Estate Realtor® - Current
Timeline
Business Owner
Bench Properties LLC
01.2023 - Current
Vice President of Operations
Capstone Logistics LLC.
12.2018 - 11.2022
Senior Director of Operations
Capstone Logistics LLC.
11.2016 - 12.2018
Senior Director of Partnership
Capstone Logistics LLC.
05.2015 - 11.2016
Regional Manager
Capstone Logistics LLC.
08.2014 - 05.2015
Service Center Manager
AAA Cooper Transportation
10.2013 - 08.2014
Service Center Manager
Southeastern Freight Lines
10.2012 - 09.2013
Assistant Service Center Manager
Southeastern Freight Lines
08.2005 - 10.2012
Service Center Manager
Southeastern Freight Lines
04.2004 - 08.2005
Outbound Dock Supervisor
Southeastern Freight Lines
04.2002 - 04.2004
Outbound Freight Handler
Southeastern Freight Lines
01.1998 - 04.2002
Bachelor of Science - Business Marketing
University of Central Florida
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