Garrett Elrod
St. Cloud,FL
Summary
High-achieving executive leader with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Owner
Bench Properties LLC
Orlando, FL
01.2023 - Current
- Launched a Real Estate investment company targeting distressed properties for short and long term investments.
- Acquired a Florida Real Estate Sales license and joined the Orlando Regional Realtors Association as a Realtor.
Vice President of Operations
Capstone Logistics LLC.
Peachtree City, GA
12.2018 - 11.2022
- 3rd Party leader providing productivity driven labor with end-to-end solutions throughout the supply chain partnering with Blue Chip companies across Grocery, Foodservice, and Retail sectors generating $160 million in annual revenue.
- Led team of 2 Sr Directors and 4 Directors managing 70 locations across US within Grocery, Foodservice, and Retail sectors all reporting up to Sr Vice President of Operations.
- Drove long-term success and profitability through effective P&L controls, team accountability, solid partner relationships, and effective contract negotiations.
- Strategically managed customer and operational service work agreements from new business to periodic renewals.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Senior Director of Operations
Capstone Logistics LLC.
Peachtree City, GA
11.2016 - 12.2018
- Monitored and coordinated workflows to optimize resources.
- Mentored and coached 4 Regional Directors of Operations fostering productivity and engaging work environment.
- Played key role in network-wide service turnaround with major customer preventing Capstone from losing 5 Kroger sites.
- Conducted weekly P&L reviews focused on results and budget attainment.
- Implemented labor planning tools and partner communications focused on service.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Senior Director of Partnership
Capstone Logistics LLC.
Peachtree City, GA
05.2015 - 11.2016
- Oversaw supply chain functions to meet customer expectations and budget adherence.
- Established departmental performance goals and provided feedback for underperforming areas.
- Played key role winning additional location generating $1.6 in annualized NR with 14% margin.
- Developed Productivity SOP to raise associate productivity and wages while lowering cost to customer by $950,000 annualized.
- Drove operational compliance impacting customers building capacity and Capstones productivity.
- Conducted monthly and quarterly business reviews with regional and executive level contacts.
Regional Manager
Capstone Logistics LLC.
Peachtree City, GA
08.2014 - 05.2015
- Responsible for managing 8 multi-partner sites across Texas, Tennessee, and Alabama generating $10 million in gross revenues annually through unloading, selection, sanitation, and special project services.
- Developed and enhanced relationship with partners through achieving tailored KPI’s supportive of partners business needs along with complete understanding of partner’s business success factors.
- Responsible for creating strong safety culture across all 8 sites resulting in YTD 1.83 OSHA rating.
- Played key role in leading 3 site turnaround operations that resulted in improved partner satisfaction and operational performance. One site turnaround resulted in $267,000 EBITDA for 2015 compared to -$450,000 EBITDA for 2014.
Service Center Manager
AAA Cooper Transportation
Houston, TX
10.2013 - 08.2014
- Reported to Regional Director of Sales and Operations results based on goal attainment.
- Managed facility of 232, both hourly and salaried, encompassing all aspects of LTL trucking.
- Actively involved in recruiting, training, and hiring all new employees.
- Managed every aspect of LTL operation including sales, customer service, inbound, outbound, pickup and delivery, linehaul, and fleet maintenance.
- Lead and managed professional sales team of 7 account managers through weekly and quarterly sales meetings focused on results.
Service Center Manager
Southeastern Freight Lines
Houston, TX
10.2012 - 09.2013
- Successfully opened $18.3 million 130 door expansion facility with 109 associates.
- Manage and develop leadership team to ensure operational goals are achieved in pickup and delivery operations, inbound and outbound dock operations, road operations, and customer service.
- Responsible for service center budgeting and reporting on a monthly P&L to Regional Vice President.
- Responsible for managing sales team generating $1,000,000 in monthly revenues.
- Conducting weekly, monthly, and quarterly sales meetings focusing on results and customer satisfaction.
- Develop and maintain relationships with customer base in order to ensure customer satisfaction and continued business.
Assistant Service Center Manager
Southeastern Freight Lines
Houston, TX
08.2005 - 10.2012
- Successfully managed a service center with 325 associates meeting operational goals with continuous measurable improvement and reducing turnover.
- Responsible for all operational functions and cost analysis of the service center.
- Managed and developed a leadership team to ensure operational goals were achieved in pickup and delivery operations, inbound and outbound dock operations, road operations, and customer service.
Service Center Manager
Southeastern Freight Lines
Dothan, AL
04.2004 - 08.2005
- Responsible for all operational functions and cost analysis of the service center.
- Responsible for reporting on a monthly P&L to a Regional Vice President.
- Lead and managed the sales process through 1 account manager.
Outbound Dock Supervisor
Southeastern Freight Lines
Suwanee, GA
04.2002 - 04.2004
Outbound Freight Handler
Southeastern Freight Lines
Orlando, FL
01.1998 - 04.2002
Education
Bachelor of Science - Business Marketing
University of Central Florida
Orlando, FL12.2001
Skills
- Strategy Development
- Sales and Marketing Leadership
- Performance Monitoring
- Operational Leadership
- Supply Chain Oversight
- Executive Leadership
- Process Improvement
- P&L Responsibility
- Leadership and People Development
- Price Structuring
- Business Consulting
- Contract Management
Certification
- Licensed Florida Real Estate Realtor® - Current
Timeline
Business Owner
Bench Properties LLC
01.2023 - Current
Vice President of Operations
Capstone Logistics LLC.
12.2018 - 11.2022
Senior Director of Operations
Capstone Logistics LLC.
11.2016 - 12.2018
Senior Director of Partnership
Capstone Logistics LLC.
05.2015 - 11.2016
Regional Manager
Capstone Logistics LLC.
08.2014 - 05.2015
Service Center Manager
AAA Cooper Transportation
10.2013 - 08.2014
Service Center Manager
Southeastern Freight Lines
10.2012 - 09.2013
Assistant Service Center Manager
Southeastern Freight Lines
08.2005 - 10.2012
Service Center Manager
Southeastern Freight Lines
04.2004 - 08.2005
Outbound Dock Supervisor
Southeastern Freight Lines
04.2002 - 04.2004
Outbound Freight Handler
Southeastern Freight Lines
01.1998 - 04.2002
Bachelor of Science - Business Marketing
University of Central Florida