Garrett Fowler
Gadsden,TN
Summary
Dynamic leader with a proven track record, enhancing operational efficiency and customer satisfaction. Results-driven with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Alpha Roofing and Construction
07.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Outside Sales-Project Management
IBP of Nashville
08.2017 - 07.2019
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Coordinated cross-functional teams to ensure smooth execution of complex projects from inception to completion.
- Implemented quality assurance measures for all projects, leading to consistently high client satisfactions.
Sales-Warehouse Management-Project Management
Insulation Solutions of Tennessee
06.2014 - 08.2017
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Managed inventory levels efficiently.
Education
High School Diploma -
Jackson Christian School
Jackson, TN05-2014
Skills
- Customer service/Client relations
- Documentation and reporting
- Workflow optimization
- Team leadership
- Operations oversight
- Delegation
- Cost control
- Employee relations and conflict resolution
- Project planning and development
- Superb time management skills
Timeline
Manager of Operations
Alpha Roofing and Construction
07.2019 - Current
Outside Sales-Project Management
IBP of Nashville
08.2017 - 07.2019
Sales-Warehouse Management-Project Management
Insulation Solutions of Tennessee
06.2014 - 08.2017
High School Diploma -
Jackson Christian School
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