Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Garcia

Farmington,NM

Summary

Forward-thinking with over 13 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities.

Always open to learn new things and put in my best effort to succeed.

Positive attitude towards work and chain of command.

Overview

14
14
years of professional experience

Work History

Framer/Frameshop Manager

Hobby Lobby
03.2021 - Current
  • Maintained a clean and organized workspace, allowing for increased efficiency in completing framing tasks.
  • Used appropriate glues, adhesives and sealants for frames, correctly handling chemicals to minimize exposure.
  • Followed safety protocols when using nail guns, saws, and grinders.
  • Implemented inventory control measures to ensure adequate stock levels while minimizing waste and costs associated with excess supplies.
  • Assisted clients in selecting appropriate frame styles, matting, and glass options for their artwork or memorabilia.
  • Conducted regular quality control checks on completed frames, ensuring the highest level of craftsmanship and attention to detail.
  • Stayed up-to-date on industry trends and new product offerings, incorporating them into custom framing designs when appropriate.
  • Disassembled frames for repair, refurbishment, or replacement.
  • Enhanced customer satisfaction by providing high-quality custom framing solutions tailored to individual preferences.
  • Ensured timely completion of all projects by effectively managing multiple orders and prioritizing tasks accordingly.
  • Increased sales revenue through upselling additional services and products related to custom framing.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering expert advice on custom framing options.
  • Educated customers about proper care techniques for framed items, contributing to the longevity of their investments in art or memorabilia preservation.
  • Matched frame designs to existing décor or specific interior design styles.
  • Consistently met deadlines for customer orders by efficiently managing time and resources during peak business periods.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Police Officer

Farmington Police Department
12.2019 - 03.2021
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Assisted in special investigations and crime prevention programs.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Provided testimony in court proceedings.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.

Department Manager

Hobby Lobby
03.2012 - 12.2019
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Communicated with managers of other departments to maintain transparency.
  • Mange the seasonal department, setting up store layouts, Controlling inventory and merchandising stock for the various seasons throughout the year.
  • Coached, trained and mentored new team members and manager trainees.
  • Worked closely with sales associates to complete tasks.
  • Performed opening and closing duties as part of management team, including cash management.
  • Assist customers with merchandise and answer questions about products throughout the store.

Cashier

Hobby Lobby
10.2011 - 03.2012
  • Monitored sales events, added new merchandise and rang up purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.


Stockman

Hobby Lobby
03.2011 - 10.2011
  • Cleaned the store
  • Loaded and unloaded freight trucks
  • Build fixtures for store product.
  • Helping customers take heavy or oversized product to their vehicles.
  • Answered customer questions and provided detailed product information.
  • Streamlined warehouse operations for improved efficiency and better organization of products.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price, or inventory control numbers.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Ranch Hand

Coyote Ranch
05.2010 - 03.2011
  • Cleaned stalls, pens, and equipment using correct tools for optimal health of ranch animals.
  • Oversaw feeding, watering and health monitoring of stock, prioritizing health and wellness.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Repaired equipment and animal living spaces.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Groomed horses
  • Cared for about 15-20 animals by feeding, watering, vaccinating and assisting with birthing.

Education

Associate of Arts - Criminal Justice

San Juan College
Farmington, NM

High School Diploma -

Farmington High School
Farmington, NM
05.2010

Skills

  • Experience in retail and sales for over 13 years
  • Can work independently or with a group
  • Hard working, detailed orientated, goal orientated, able to multi-task
  • Dependable, able to follow instructions and also lead
  • Able to think strategically and help solve problems with the ability to adapt to change

Timeline

Framer/Frameshop Manager

Hobby Lobby
03.2021 - Current

Police Officer

Farmington Police Department
12.2019 - 03.2021

Department Manager

Hobby Lobby
03.2012 - 12.2019

Cashier

Hobby Lobby
10.2011 - 03.2012

Stockman

Hobby Lobby
03.2011 - 10.2011

Ranch Hand

Coyote Ranch
05.2010 - 03.2011

Associate of Arts - Criminal Justice

San Juan College

High School Diploma -

Farmington High School

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Garrett Garcia