GARRETT GEORGE
Tooele,UT
Summary
Dynamic Workforce Analyst with a proven track record, leveraging Python, MySQL and advanced Excel skills to enhance data-driven decision-making. Successfully implemented analytics that boosted productivity by 15%, while fostering effective communication and collaboration across teams to optimize performance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Workforce Analyst
LendingClub
Remote
01.2020 - Current
- Utilized Python libraries such as Pandas, Matplotlib, Seaborn, and NumPy for data analysis, visualizations, and manipulation tasks.
- Generated reports and obtained data to develop analytics on key performance indicators, and operational metrics.
- Leveraged SQL queries to extract, transform and load data into databases.
- Created data visualizations and reports for management, showcasing findings and recommendations.
- Developed dashboards with Tableau to monitor key performance indicators.
- Utilized various Excel functions including VLOOKUP, XLOOKUP and PivotTables for dashboard creation and KPI visualization.
- Collaborated with team leaders and stakeholders to identify performance trends and implement improvements, resulting in a 15% increase in productivity.
- Optimized staffing levels by adjusting schedules based on live analytics.
- Utilized workforce management tools to monitor agent availability, schedule adherence, and performance.
- Oversaw PTO submissions, coordinated voluntary leave approvals, and documented attendance issues.
- Worked with Human Resources to revise ADA accommodation requests in workforce management software.
Collections Analyst
First Electronic Bank
Remote
01.2014 - 01.2020
- Transferred member account data into Excel for analysis and dissemination of past-due information to a team of 100 associates.
- Analyzed daily, weekly, and monthly accounts receivable data in Excel, creating dynamic dashboards for management to track financial performance.
- Developed Excel dashboards to help associates monitor their progress toward monthly goals, enhancing transparency and accountability.
- Automated batch email distribution using Excel and Outlook to streamline communication and improve efficiency.
- Collected and analyzed monthly performance data for associates, tracking KPIs, and providing actionable insights to managers to boost productivity and increase collections.
Education
B.S. - Information Technology
Southern New Hampshire University
03.2025
The Complete Data Analyst Course
Udemy
03.2025
The Complete Financial Analyst Course
Udemy
Python Data Analysis & Visualization Masterclass
Udemy
Excel: Go From Beginner to Advanced
Udemy
Data Analyst in Python, Tableau, SQL and ChatGPT
Udemy
Skills
- Python (Pandas, Matplotlib, NumPy, Seaborn)
- MySQL
- Advanced Excel functions
- Data collection management
- Advanced Data Visualization
- Reporting and Insights
- Workforce management software
- Effective communication
- Time management
- HTML/CSS
Timeline
Workforce Analyst
LendingClub
01.2020 - Current
Collections Analyst
First Electronic Bank
01.2014 - 01.2020
B.S. - Information Technology
Southern New Hampshire University
The Complete Data Analyst Course
Udemy
The Complete Financial Analyst Course
Udemy
Python Data Analysis & Visualization Masterclass
Udemy
Excel: Go From Beginner to Advanced
Udemy
Data Analyst in Python, Tableau, SQL and ChatGPT
Udemy
Similar Profiles
Carlamae CunetaCarlamae Cuneta
Senior Executive Assistant at LendingClubSenior Executive Assistant at LendingClub
Emily PainterEmily Painter
Operations Specialist at LendingClubOperations Specialist at LendingClub
Maria ArmendarizMaria Armendariz
Back Office Transaction Support at LendingClubBack Office Transaction Support at LendingClub
Sarah PoastSarah Poast
Residential Coach at Turn-About RanchResidential Coach at Turn-About Ranch
Abagail MarshallAbagail Marshall
Teen Life Coach at Utah Youth VillageTeen Life Coach at Utah Youth Village