Summary
Overview
Work History
Education
Skills
Accomplishments
Militaryexperience
Timeline
Generic

GARRETT HIGA

Aiea,HI

Summary

Currently servicing Customers at their Homes Repairing Household Appliances (Refrigerator’s, Air Conditioners, Ranges, Dryers, Washer, Microwave Ovens) prior to that I served in the Technical Assistant Office (2013-2014) I Gave guidance and counseling to associates and subordinates, helping them to excel in their job position. I also gave leadership training to subordinates, in my capacity as Sergeant First Class in the Army. Have the respect and confidence from my supervisors, peers and subordinates in doing my job. As the BDE Safety NCO I conduct surveys/inspections throughout all phases of exercises/operations as well as Facility requirements and adhere to safety guidelines. While maintaining the Quality and SOP of the 4960th Safety Program and make recommendations to improvements. Work with Courses to research and evaluate their operations during course and prior to ensure safety of Instructors as well as students doing periodic inspections every quarter of all rooms as well as their SOP for each section to ensure updates are implemented and carried out properly. Work with our Engineers Course to ensure addressing and maintain safety guidelines as well as making sure that they upkeep their OHSHA certifications within standards for the course as well as all PPE necessary for the courses that they conduct Safety training minimum quarterly with sign in sheets and kept in our Safety binder as well as Speak for, and represent, the Command on committees and councils dealing with safety program matters by conducting SOHAC meetings with the command team to keep the BDE Commander informed and updated as it is my job to protect the unit as well as the BDE Commander. Review all DD2977 draws for all trainings no matter how small. Coordinate with other activities, i.e. Fire Protection, Medical, Law Enforcement, etc., to ensure compliance and upkeep of all equipment i.e. (Fire extinguishers, exit signs, safety signs, safety board. Etc... I'm Proficient in Microsoft Office and in utilizing ALM (Army Learning Module) teaching and guidance. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

40
40
years of professional experience

Work History

HHC First Sergeant

4960th Multi-Function Training Brigade
2023.07 - Current
  • Planned training schedules, maintained soldier accountability, and ensured respectful treatment of soldiers.

HHC First Sergeant / Brigade Safety NCO

4960th Multi-Functional Training Brigade
2015.01 - Current
  • Conducted safety surveys, maintained safety programs, and assisted in training schedules.

Generalist Repair Technician/ Technical Assistant Office Support

Sears
2010.02 - Current
  • Assisted technicians in diagnostics and repair of equipment, motivated technicians to better communicate with customers, and gained customer trust by explaining equipment functions.

Senior Instructor

Army
1985.01 - 2023.07
  • Instructed and evaluated soldiers, managed weapons inventories, and conducted safety briefs.

Senior NCOIC

2018.01 - 2019.01
  • Trained 80 soldiers and ensured mission accomplishment with dignity and respect.

Operations Manager

Lisa's House
2010.01 - 2010.02
  • Managed 12 employees, handled inventory, analyzed profits and losses, maintained and repaired equipment, and scheduled staff.

Electrician Apprentice

C & N Electric
2008.02 - 2010.01
  • Installed electrical wiring for new and older homes, installed PV systems, lighting fixtures, and circuit breaker boxes.

Ramp Agent

Air Service
2005.06 - 2008.01
  • Refueled private planes, provided lavatory services, loaded and unloaded baggage, and delivered Jet A fuel.

Service Technician

Gamemaster
2001.07 - 2005.06
  • Installed and repaired gaming equipment, collected payments, and communicated with potential customers.

Operations Technician II

Bank of Hawaii
1996.02 - 2001.07
  • Maintained mainframe computer server, wrote service trouble tickets, and handled data transmission.

Education

High School Diploma - General Studies

Aiea High
Aiea, Hawaii
01.1985

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Accomplishments

  • Currently serving as the HHC First Sergeant for 4960th MFTB
  • Promoted to Master Sergeant in the US Army on 06/01/24
  • Promoted to Sergeant First Class in the US Army on 12/01/15
  • Awarded the Army Achievement Medal in 2008, 2010, 2012, 2015
  • Received Global War on Terrorism Service Medal
  • Instructor of the Year for the following years 2010, 2011, 2012, 2013, 2014 in the Quartermaster Section for Teaching (92G10) Food Service Specialist's, (92Y10 & 92Y30) Unit Supply Specialist's courses
  • Maintaining SECRET Clearance
  • Maintaining a current Type B CDL License with Tanker and Hazmat

Militaryexperience

  • HHC First Sergeant / Brigade Safety NCO, 4960th Multi-Functional Training Brigade, 01/01/15, Current, Conduct surveys/inspections throughout all phases of exercises/operations., Work with Training NCO and HHC Commander building and planning Monthly Training Schedules.
  • Senior NCOIC, Served in Afghanistan, 01/01/18, 01/01/19, In charge of 80 Soldiers and trained them., Ensured our mission was handled with 'Dignity, Respect and Reverence'.
  • Senior Non-Commissioned Officer Academy Instructor, Army, Honolulu, Hawaii, 01/01/85, 07/01/23, In charge of four instructors, and soldiers that come to our courses., Give class instructions as well as do evaluations of other instructor teaching.
  • HHC First Sergeant, 4960th Multi-Function Training Brigade, Honolulu, Hawaii, 07/01/23, Current, Maintain Soldier accountability and morale to provide soldiers with the best training possible., Communicating with all sections; while being open to all communications.

Timeline

HHC First Sergeant

4960th Multi-Function Training Brigade
2023.07 - Current

Senior NCOIC

2018.01 - 2019.01

HHC First Sergeant / Brigade Safety NCO

4960th Multi-Functional Training Brigade
2015.01 - Current

Generalist Repair Technician/ Technical Assistant Office Support

Sears
2010.02 - Current

Operations Manager

Lisa's House
2010.01 - 2010.02

Electrician Apprentice

C & N Electric
2008.02 - 2010.01

Ramp Agent

Air Service
2005.06 - 2008.01

Service Technician

Gamemaster
2001.07 - 2005.06

Operations Technician II

Bank of Hawaii
1996.02 - 2001.07

Senior Instructor

Army
1985.01 - 2023.07

High School Diploma - General Studies

Aiea High
GARRETT HIGA