Summary
Overview
Work History
Education
Skills
Jujitsu
Timeline
Intern

Garrett Hildinger

Produce Clerk
Roseville,CA

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a fast paced environment. Versatile team member offering over 12 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Produce Clerk

Raley's Supermarket
06.2016 - Current
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with store management to align with objectives and provide quality produce.
  • Sorted and packaged produce items to prepare for shipments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Wrapped, boxed and weighed bakery department products.

Asst. Produce Manager (filled in for Injured Empl)

Raley's Supermarket
10.2021 - 10.2022
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Trimmed, washed and bundled produce.
  • Selected items for specials and marked down items to reduce losses.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Receiving Manager

Raley's Supermarket
04.2014 - 06.2016
  • Managed inbound receiving departments.
  • Unloaded, sorted and stored incoming merchandise.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Gathered and processed merchandise returns.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Developed and maintained knowledgeable and productive team of employees.

Dairy Clerk

Raley's Supermarket
06.2013 - 04.2014
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Adhered to food safety regulations and guidelines.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Stayed current with present, seasonal and special promotions.
  • Checked and logged temperatures in cases and coolers to maintain proper settings.

Grocery Clerk/Grocery Checker

Raley's Supermarket
06.2012 - 06.2013
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Operated cash register to accurately process and record customer payments.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

Liberal Arts And General Studies

Sierra College,
Rocklin, CA

American River College
Sacramento, CA

Skills

  • Quality Control Guidelines
  • Product Display
  • Stocking and Replenishing
  • Product Recommendations
  • Grocery Standards
  • Safety Standards
  • Store Appearance
  • Product Knowledge
  • Cleaning and Sanitation
  • Box Cutter and Pallet Jack Safety
  • Serve Customers
  • Product Forecasting

Jujitsu

I enjoy practicing Brazilian Jiu-Jitsu as often as my schedule allows me to.

Timeline

Asst. Produce Manager (filled in for Injured Empl)

Raley's Supermarket
10.2021 - 10.2022

Produce Clerk

Raley's Supermarket
06.2016 - Current

Receiving Manager

Raley's Supermarket
04.2014 - 06.2016

Dairy Clerk

Raley's Supermarket
06.2013 - 04.2014

Grocery Clerk/Grocery Checker

Raley's Supermarket
06.2012 - 06.2013

Liberal Arts And General Studies

Sierra College,

American River College

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