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Garrett Hillman
Delray Beach,FL
Summary
Developed strong customer service and multitasking skills in high-paced work environments that can be easily transferred into a restaurant setting. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Camp Director
Jacobs Aquatic Center
Key Largo, Fl
08.2024 - Current
- Managed after-school and camp operations, designing age-appropriate activities promoting physical, social, and emotional development, enhancing camper engagement.
- Delivered exceptional customer service to campers, families, and guests, fostering positive relationships and community satisfaction.
- Led a team of staff to foster a collaborative and supportive environment. to create a welcoming and positive environment.
- Managed daily operations while balancing multiple priorities in a fast-paced setting.
- Resolved customer concerns professionally, ensuring high-quality experiences and maintaining camper and family trust.
- Organized schedules, supplies, and activities to maintain efficient operations.
Camp Lead
Jacobs Aquatic Center
Key Largo, Fl
06.2024 - 08.2024
- Led a team while maintaining a positive and customer-focused environment.
- Assisted guests and parents by answering questions and providing information to enhance their experience.
- Managed multiple responsibilities in a busy, fast-paced setting to maintain service quality.
- Maintained organization of supplies, equipment, and activity areas.
- Collaborated with coworkers to streamline daily operations and improve efficiency.
Lifeguard
Jacobs Aquatic Center
Key Largo, Fl
05.2024 - 06.2024
- Delivered exceptional customer service to enhance pool guests' experience.
- Responded calmly and efficiently to customer needs and emergencies.
- Monitored guest compliance with policies while fostering a friendly atmosphere.
- Upheld cleanliness and organization of facilities to create a welcoming environment.
- Collaborated with team members during busy shifts.
Science Instructor
Seacamp Association Inc.
Big Pine Key, Fl
01.2024 - 05.2024
- Led science-based activities for campers, enhancing understanding of marine biology, ecology, and environmental science.
- Prepared and organized documentation such as lesson plans, camper progress reports, and safety checks to facilitate program assessments. such as lesson plans, camper progress reports, and safety checks to support program assessments.
- Presented information in an engaging and approachable way.
- Supervise and support campers during free time, meals, and other camp activities, ensuring a safe and positive environment.
- Fostered positive relationships with campers and families through effective communication and support. with campers and families.
- Assisted daily operations of Seacamp by setting up, cleaning up, and ensuring availability of proper equipment for activities.
- Adjusted schedules to meet customer needs.
Special Projects Staff
Seacamp Association Inc.
Big Pine Key, Fl
08.2023 - 01.2024
- Coordinated and managed special projects, overseeing task completion that improved camp operations and enriched camper experiences.
- Communicate with camp directors and team members regarding project progress, issues, and necessary adjustments to ensure efficiency.
- Assist with kitchen operations, including meal preparation, inventory management, and ensuring cleanliness and safety in the kitchen environment.
- Supported maintenance tasks, ensuring camp facilities and equipment remained operational by performing repairs and conducting general upkeep.
- Build and repair structures such as cabins, docks, or other camp facilities.
- Substituted for instructors, leading educational or recreational activities for campers, including marine science lessons and outdoor excursions.
- Operate Seacamp vessels, transporting campers and staff safely for various activities, including field trips and water-based projects.
Aquatics Instructor
Seacamp Association Inc.
Big Pine Key, Fl
05.2023 - 08.2023
- Taught windsurfing and sailing lessons, adapting instruction to campers’ skill levels and ensuring proper techniques and safety practices.
- Supervised and ensured the safety of campers during water-based activities, including windsurfing, sailing, and other water-related sports.
- Managed emergency situations and provided first aid, ensuring a quick and effective response to any incidents.
- Maintained and inspected aquatic equipment, ensuring all gear was safe and in good working condition.
- Resided with campers, creating a supportive and safe environment that promoted camaraderie and enjoyment in water activities.
- Co-taught science-based programs with instructors, integrating aquatic knowledge into environmental education to enhance camper engagement.
- Facilitated discussions and activities on marine conservation and water safety, deepening campers’ understanding of aquatic ecosystems.
Education
B.S - Psychology
Florida Atlantic University
Boca Raton, Fl05-2027
A.S - Psychology
Pearl River Community College
Poplarville, Ms05-2024
Skills
- Program management
- Event budgeting
- Customer satisfaction
- Customer Service
- Point of sale operation
- Leadership
- Teamwork
- Adaptability
- Problem-Solving
- Strong work ethic
Timeline
Camp Director
Jacobs Aquatic Center
08.2024 - Current
Camp Lead
Jacobs Aquatic Center
06.2024 - 08.2024
Lifeguard
Jacobs Aquatic Center
05.2024 - 06.2024
Science Instructor
Seacamp Association Inc.
01.2024 - 05.2024
Special Projects Staff
Seacamp Association Inc.
08.2023 - 01.2024
Aquatics Instructor
Seacamp Association Inc.
05.2023 - 08.2023
A.S - Psychology
Pearl River Community College
B.S - Psychology
Florida Atlantic University