Garrett Hoppes
Grand Rapids
Summary
Detail-oriented audio-visual professional of over 10 years of experience, with strong technical aptitude and customer service skills, seeking to transition into the field of IT. Experienced in troubleshooting audio-visual equipment and managing audio-visual technical teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Audio Visual Live Event Technician Supervisor
AHC+ Hospitality - J.W. Marriott
05.2016 - Current
- Led a team of technicians to set up and manage A/V hardware and software for 100+ live events, ensuring seamless operations with minimal disruptions.
- Implemented proactive troubleshooting and maintenance strategies, reducing system failures, improving technician efficiency, and enhancing training methods.
- Oversaw the temporary deployment of A/V hardware, including networked audio consoles, video switchers, and lighting systems, for events ranging from 15 to 800 attendees.
- Executed high-quality live A/V production for large ballroom events, ensuring flawless audio, video, and lighting integration to deliver a professional and immersive experience for clients and attendees.
Wedding Photographer
Garrett & Mikaela Photography
01.2018 - 07.2021
- Met with each Bride and Groom before the wedding day to discuss their vision and how to best capture the entire day.
- Photographed every important moment throughout the wedding day, with an emphasis on attention to detail and emotional candid moments.
- Served as a key point of contact for the Bride and Groom to successfully communicate with family, guests, and various vendors to ensure a smooth day of events.
- Developed technical skills in camera equipment and photo editing software.
- Developed a custom wedding photography website, optimizing SEO, highlighting the best images, and provided informative day-of-event templates.
Audio Visual Installation Technician
American Dream Integration
10.2020 - 04.2021
- Assisted with the installation of new cabling (Cat 6, Fiber, speaker wire), televisions, indoor/outdoor speakers, security cameras, network switches and routers, a/v server racks, and automated window shades in residential homes and commercial businesses.
- Received training in audio visual system installation, setup, and troubleshooting, ensuring optimal performance and client satisfaction.
- Maintained a safe and organized work environment while adhering to safety protocols and regulations during installations.
Audio Visual Live Event Technician
Cornerstone University
09.2014 - 05.2016
- Supported Cornerstone University chapel services as part of the Audio Visual tech team, troubleshooting AV hardware, configuring audio-visual systems, and ensuring seamless operation of technology during live events.
- Assisted Cornerstone University’s music division as an AV tech crew member, maintaining and resolving issues with audio equipment, hardware interfaces, to support performances and recordings.
- Served as Front of House Audio Engineer and Concert Recording Engineer, managing complex audio systems, diagnosing technical issues, and optimizing sound output, while providing real-time technical support for live and recorded events.
- Executed setup and teardown of audio equipment for recitals and concerts, assisting band setip, testing connectivity, and resolving hardware/software conflicts to ensure operational reliability.
Education
Bachelor of Arts - Audio Production
Cornerstone University
Grand Rapids, MI05.2016
Skills
- Basic Networking Knowledge
- Troubleshooting hardware and software issues
- Familiarity with Windows and Mac operating systems
- Experience with audio-visual equipment setup and maintenance
- Excellent communication
- Ability to explain technical concepts to non-technical users
- Patience and empathy in customer/client interactions
- Team coordination and supervision
Certification
- Dante Level 1
- CompTIA A+ (In progress)
Timeline
Audio Visual Installation Technician
American Dream Integration
10.2020 - 04.2021
Wedding Photographer
Garrett & Mikaela Photography
01.2018 - 07.2021
Audio Visual Live Event Technician Supervisor
AHC+ Hospitality - J.W. Marriott
05.2016 - Current
Audio Visual Live Event Technician
Cornerstone University
09.2014 - 05.2016
Bachelor of Arts - Audio Production
Cornerstone University
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