Garrett Hopwood
Harborcreek,PA
Overview
5
5
years of professional experience
Work History
Maintenance Crew Member
Erie Courthouse
Erie, PA
10.2023 - Current
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Assisted with installation of new equipment when necessary.
Host
Sloppy Duck Saloon
Erie, PA
08.2023 - 06.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Retail Sales Associate
Lowes Home Improvment
Erie, PA
02.2023 - 06.2023
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Service Desk Associate
Giant Eagle
Erie, Pennsylvania
07.2021 - 12.2022
- Directed calls to product line specialists, application and system specialists and vendor resources and alerted management to recurring problems.
- Listened carefully to customer complaints and requests
- Supported and assisted less experienced technicians in resolving client issues requiring advanced or specialized expertise and experience.
Kitchen Member
Porky's Pizzeria
Wesleyville , PA
10.2020 - 05.2021
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
Crew Leader
McDonalds
Harborcreek, PA
09.2019 - 10.2020
- Mentored newly hired crew members to prepare each for job roles.
- Resolved issues among crew members by addressing problems immediately and mediating disagreements.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Education
Bachelor of Science - Applied Exercise Science
Gannon University
Erie, PA05-2025
High School Diploma -
Harbor Creek Senior High School
Harborcreek, PA05.2021
Skills
- Exercise assessment
- Adaptability
- Effective customer communication
- Team contribution
- Flexible
- Safety and security procedures
- Marketing
- Hospitality services
- Oral and written communications
- Effective planning
- First Aid
Timeline
Maintenance Crew Member
Erie Courthouse
10.2023 - Current
Host
Sloppy Duck Saloon
08.2023 - 06.2024
Retail Sales Associate
Lowes Home Improvment
02.2023 - 06.2023
Service Desk Associate
Giant Eagle
07.2021 - 12.2022
Kitchen Member
Porky's Pizzeria
10.2020 - 05.2021
Crew Leader
McDonalds
09.2019 - 10.2020
Bachelor of Science - Applied Exercise Science
Gannon University
High School Diploma -
Harbor Creek Senior High School