Overview
Work History
Education
Skills
Timeline
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Garrett Hopwood

Harborcreek,PA

Overview

5
5
years of professional experience

Work History

Maintenance Crew Member

Erie Courthouse
Erie, PA
10.2023 - Current
  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Assisted with installation of new equipment when necessary.

Host

Sloppy Duck Saloon
Erie, PA
08.2023 - 06.2024
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Retail Sales Associate

Lowes Home Improvment
Erie, PA
02.2023 - 06.2023
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Service Desk Associate

Giant Eagle
Erie, Pennsylvania
07.2021 - 12.2022
  • Directed calls to product line specialists, application and system specialists and vendor resources and alerted management to recurring problems.
  • Listened carefully to customer complaints and requests
  • Supported and assisted less experienced technicians in resolving client issues requiring advanced or specialized expertise and experience.

Kitchen Member

Porky's Pizzeria
Wesleyville , PA
10.2020 - 05.2021
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.

Crew Leader

McDonalds
Harborcreek, PA
09.2019 - 10.2020
  • Mentored newly hired crew members to prepare each for job roles.
  • Resolved issues among crew members by addressing problems immediately and mediating disagreements.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.

Education

Bachelor of Science - Applied Exercise Science

Gannon University
Erie, PA
05-2025

High School Diploma -

Harbor Creek Senior High School
Harborcreek, PA
05.2021

Skills

  • Exercise assessment
  • Adaptability
  • Effective customer communication
  • Team contribution
  • Flexible
  • Safety and security procedures
  • Marketing
  • Hospitality services
  • Oral and written communications
  • Effective planning
  • First Aid

Timeline

Maintenance Crew Member

Erie Courthouse
10.2023 - Current

Host

Sloppy Duck Saloon
08.2023 - 06.2024

Retail Sales Associate

Lowes Home Improvment
02.2023 - 06.2023

Service Desk Associate

Giant Eagle
07.2021 - 12.2022

Kitchen Member

Porky's Pizzeria
10.2020 - 05.2021

Crew Leader

McDonalds
09.2019 - 10.2020

Bachelor of Science - Applied Exercise Science

Gannon University

High School Diploma -

Harbor Creek Senior High School

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Garrett Hopwood