Garrett Howell
Columbus,IN
Summary
Quality professional with in-depth expertise in quality analysis, known for driving impactful improvements. Proven ability to implement effective quality control processes and enhance operational efficiency. Highly collaborative and adaptable, committed to achieving results and ensuring team success.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Digital Quality Analyst
Toyota Material Handling
Columbus, Indiana
11.2024 - Current
- Execute manual testing for enterprise web applications.
- Design and execute functional, regression, and usability test cases.
- Validate CRM and SAP workflows throughout the quote-to-order process.
- Analyze defects using SQL and Excel while identifying trends to improve application quality.
- Collaborate with Business Analysts, Developers, and Product Owners in Agile sprints.
- Verify software releases prior to production deployment.
Quality Engineer
Toyota Material Handling
Columbus, Indiana
07.2023 - 11.2024
- Managed multiple electrical suppliers thru different programs.
- Conducted root cause analysis and corrective action investigations for customer complaints, resulting in a 25% reduction in customer complaints and a 10% increase in customer satisfaction.
- Developed and implemented inspection and testing plans, resulting in a 10% reduction in product failures and a 20% increase in product reliability.
- Lead and participated in internal and external audits, resulting in a 95% compliance rate and a 15% improvement in audit scores.
Diagnostic Domain Architect
Cummins Inc
Columbus, Indiana
01.2018 - 07.2023
- Managed service publications for over 300 different engines.
- Managed multiple VPI projects from transitioning to completion.
- Managed current product publications for all engine business units.
- Worked in various Six Sigma projects thru Cummins Inc.
- Designed and constructed various wiring diagrams thru VPI and current products.
Education
Bachelor of Science - Automotive Technology
Southern Illinois University
Carbondale, Illinois12-2018
Associate of Applied Science - Automotive Technology
Rend Lake College
Mount Vernon, Illinois05-2016
Skills
- Manual Testing (Web Applications)
- Test Case Design & Execution
- Test Environment Coordination
- Continuous QA Process Improvement
- Analytical & Critical Thinking
- Enterprise Systems Testing Best Practices
- Root Cause Analysis
- Agile / Scrum Testing
- CRM Systems (Dealer & Sales Workflows)
- ERP Systems (SAP)
- Jira (Defect & Test Management)
- SAP (Order Processing / Validation)
- SQL Data Validation
- Data Analysis / Reporting
Certification
- ISTQB Software Testing Foundations Certification
- Leading SAFe Course (Scaled Agile)
Awards/Activities
Vice President Kaskaskia College Auto Club Oct 2014-Dec 2015, President of Kaskaskia College Veterans Club Oct 2014- Dec 2015, Afghanistan Campaign Medal (2) Campaign Stars 2009-2013, Korean Defense Service Medal 2008-2009, Army Achievement Medal (2) 2008-2014, Army Good Conduct Medal (2) 2006-2014, Global War On Terrorism Service Medal 2006-2014
Timeline
Digital Quality Analyst
Toyota Material Handling
11.2024 - Current
Quality Engineer
Toyota Material Handling
07.2023 - 11.2024
Diagnostic Domain Architect
Cummins Inc
01.2018 - 07.2023
Associate of Applied Science - Automotive Technology
Rend Lake College
Bachelor of Science - Automotive Technology
Southern Illinois University