Garrett Jackson
Lafayette,CO
Summary
Accomplished leader with over two years in management, recognized for driving strategic team performance. Demonstrates strong work ethic, adaptability, and interpersonal skills that enhance collaboration. Proven track record in delivering impactful results while fostering environment of seamless teamwork. Actively seeking new challenges to leverage leadership capabilities and further advance operational excellence.
Overview
5
5
years of professional experience
Work History
Store Supervisor
The North Face Inc.
Broomfield, CO
11.2023 - 01.2025
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Provided leadership, insight, and mentoring to newly hired employees.
- Partnered with the corporate merchandising team to design and execute visual merchandising strategies.
- Managed daily operations and client relations.
- Handled customer transactions and balanced cash drawers.
- Monitored stock levels and identified ordering needs.
Assistant Store Manager
Eddie Bauer
Boulder, CO
07.2022 - 10.2023
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
Sales Associate
Champs Sports
Broomfield, CO
11.2019 - 08.2021
- Sold various products by explaining unique features, and educating customers.
- Answered incoming telephone calls to provide store, product, and service information.
- Delivered exceptional customer service to enable account retention and growth.
Education
High School Diploma -
Peak To Peak Charter School
Lafayette, CO05.2021
Skills
- Team leadership
- Work planning and prioritization
- Problem solving
- Reliable and punctual
- Employee training
- Quality assurance
- Retail store opening and closing
- Product sales
- Strategic merchandising
- Inventory control
- Retail loss prevention
- POS system operation
Timeline
Store Supervisor
The North Face Inc.
11.2023 - 01.2025
Assistant Store Manager
Eddie Bauer
07.2022 - 10.2023
Sales Associate
Champs Sports
11.2019 - 08.2021
High School Diploma -
Peak To Peak Charter School
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