Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Johnson

Summary

To whomever this may concern,

As a former dock worker, and supervisor in Winona, Fargo, Minot, Operations Manager and current Service Center Manager respectively, I am excited that my skillset and values align with the position of Service Center Manager in Cookeville.

I bring an exceptional set of skills and assets that I believe would be valuable to you and the entire team in Cookeville. During my time as a dock worker, I directly worked on the floor and learned efficient and effective ways of operating outbound freight. Examples of this include having to run shifts, being a dock mentor, dispatcher, and working both inbound and outbound as well as training in OSD. As a supervisor and Hub Manager in Fargo and South Minneapolis, I have expanded my abilities to include billing, taking complete responsibility of the HUB, and elevating the expectations of the drivers, dock workers, and leadership team. I have the ability to direct authority, develop employee relations, and lead with confidence. Now as a Service Center Manger I have been able to put all this together.

I am excited to contribute these and many more strengths towards your team efforts and I am eager to utilize my skills to assist and implement the values and goals in Cookeville.

Please review my resume attached below for a complete collection of my work, skills, and education history. I will be looking forward to being in future contact with you and would like to schedule an interview at your earliest convenience. I am happy to discuss any further questions or comments about my work history, education history, or anything that stands out to you about my resume.

Thank you sincerely for your time and consideration,

Overview

8
8
years of professional experience

Work History

Service Center Manager

FedEx Freight
04.2023 - Current

-Oversight 40 employees

-Development of employees

-Hiring / Staffing

-Best center in district 5 out of last 11 months (PSP)

Operations Manager

FedEx Freight
09.2022 - 03.2023

Oversight for 100 or more employees on the overnight shift

- Develop employee relations

- Best center in district, four times (PSP)

Supervisor of Operations

FedEx Freight
05.2022 - 08.2022

Various roles were needed being the only leadership,

- Working such as billing/imaging, dispatching, setting appointments, driver check ins, pre and post shift meetings, and have experience inbound and outbound.

- Hiring staff, office and drivers

- Best center in district, twice (PSP)

Supervisor of Operations

FedEx Freight
08.2021 - 05.2022

Was directly asked to take responsibility of the HUB after a week when level of expertise and leadership skill was noted to be greater than the demands of outbound and billing. Adaptable.

- Have experience in running the Inbound operation along with outbound and HUB.

- Currently running the HUB and AM LH

Dock Worker

FedEx Freight
08.2016 - 08.2021

Effectively taken on various roles working such as billing/imaging, dispatching, setting appointments, driver check ins, pre and post shift meetings, and have experience inbound and outbound. Solidified to delegate tasks based on priority to other dockworkers. Transitioned into a dock mentor with less than 2 years of experience.

Education

Physical Education - Coaching And DAPE Minor

Winona State University
Winona, MN
05.2019

Skills

VISION - Awareness and understanding of how to reach and improve the goals and expectations as a supervisor -Complete competency of how to implement the vision and goals of FedEx into the team’s work during shifts and continuously improve

DELEGATION - Ability to direct employees based on prioritization of tasks, assisting the team and what is needed from each team member -Directs authority and respect for team and administration in all aspects of work, understanding importance of responsibilities, ability, and awareness to assist team members when necessary

ACCOUNTABILITY -Possesses the obligation to hold oneself to be accountable in a leadership role and position along with holding team accountable to their role expectations

EFFECTIVE LEADERSHIP -Able to prioritize the needs of the company and adapting to the demands of each shift -Elevates the level of proficiency from the entire team including leadership, dock employees, and drivers

COMMUNICATION - Effectively listens to team needs, concerns, and ideas Communicates with team and those in leadership positions in a respectful and responsive manner

Timeline

Service Center Manager

FedEx Freight
04.2023 - Current

Operations Manager

FedEx Freight
09.2022 - 03.2023

Supervisor of Operations

FedEx Freight
05.2022 - 08.2022

Supervisor of Operations

FedEx Freight
08.2021 - 05.2022

Dock Worker

FedEx Freight
08.2016 - 08.2021

Physical Education - Coaching And DAPE Minor

Winona State University
Garrett Johnson