Garrett Kyler
Nederland,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Sales Manager
Texas Bed Company
2022.06 - 2024.05
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Account Executive
Sweet Southern Sound
2020.07 - 2022.06
- Managed customer accounts by providing accurate invoices and payment information.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Advised senior management on best practices for maintaining accurate financial records.
- Reached out to customers to assess satisfaction levels and current needs.
- Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
- Drove growth by meeting with customers to offer range of services and products.
Account Executive
MSC Systems
2017.04 - 2020.07
- Managed customer accounts by providing accurate invoices and payment information.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Advised senior management on best practices for maintaining accurate financial records.
- Reached out to customers to assess satisfaction levels and current needs.
- Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
- Drove growth by meeting with customers to offer range of services and products.
Education
CTS/CTS-I/CTS-D -
Avixa
High School Diploma -
Bridge City High School
Bridge City, TX06.2009
Skills
• Sales Closing
• Network Development
• Account Servicing
• Sales Forecasting
• Customer Needs Assessment
• Client Service
• Data Collection
• Call Management
• Paperwork Processing
• Data Entry
• Inbound and Outbound Calling
• Grammar
• Conflict Resolution
• Microsoft Office Suite • Computer Proficiency • Critical Thinking
Timeline
Sales Manager
Texas Bed Company
2022.06 - 2024.05
Account Executive
Sweet Southern Sound
2020.07 - 2022.06
Account Executive
MSC Systems
2017.04 - 2020.07
CTS/CTS-I/CTS-D -
Avixa
High School Diploma -
Bridge City High School
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