Garrett Kyler
Nederland,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Sales Manager
Texas Bed Company
06.2022 - 05.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Account Executive
Sweet Southern Sound
07.2020 - 06.2022
- Managed customer accounts by providing accurate invoices and payment information.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Advised senior management on best practices for maintaining accurate financial records.
- Reached out to customers to assess satisfaction levels and current needs.
- Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
- Drove growth by meeting with customers to offer range of services and products.
Account Executive
MSC Systems
04.2017 - 07.2020
- Managed customer accounts by providing accurate invoices and payment information.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Advised senior management on best practices for maintaining accurate financial records.
- Reached out to customers to assess satisfaction levels and current needs.
- Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
- Drove growth by meeting with customers to offer range of services and products.
Education
CTS/CTS-I/CTS-D -
Avixa
High School Diploma -
Bridge City High School
Bridge City, TX06.2009
Skills
Sales Closing
Network Development
Account Servicing
Sales Forecasting
Customer Needs Assessment
Client Service
Data Collection
Call Management
Paperwork Processing
Data Entry
Inbound and Outbound Calling
Grammar
Conflict Resolution
Microsoft Office Suite Computer Proficiency Critical Thinking
Timeline
Sales Manager
Texas Bed Company
06.2022 - 05.2024
Account Executive
Sweet Southern Sound
07.2020 - 06.2022
Account Executive
MSC Systems
04.2017 - 07.2020
CTS/CTS-I/CTS-D -
Avixa
High School Diploma -
Bridge City High School
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