GARRETT LANEAUX
Lafayette,LA
Summary
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
H&e Equipment Services Inc.
12.2020 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Outside Sales Representative
H&e Equipment Services Inc.
11.2019 - 12.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Rental Manager
H&E Equipment Services
04.2019 - 11.2019
- Oversee day-to-day rental operations
- Help maintain 30M in OEC with 17M on-rent
- Work open disputes to ensure H&E is paid in a timely manner
- Work with salesman when needed to help land certain deals
- Help write up contracts on the counter
- Dispatching of haul trucks
- Work with vendors for the best rates on re-rented equipment
- Implement Kaizen to help facilitate a better, cleaner, safer, more organized work environment
- Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
Parts Manager
H&E Equipment Services
07.2017 - 04.2019
- Maintained over $500,000 in parts inventory
- Worked to reduce NON-Stocking inventory
- Helped to grow customer counter business while maintaining current accounts
- Over saw day to day operations to help grow Parts Department Revenue
Operations/Warehouse Manager
Crawford Electric Supply
03.2014 - 07.2017
- Supervised activities directly related to servicing customers
- Facilitated operational directives, including inventory control, cash reconciliation, AR/AP, and budgeting supplies for office and warehouse
- Counter Sales: Answer customers' questions about products, prices, availability, and credit terms
- Suggest items for sale and assist in locating items
- Contact new and existing customers to discuss their needs
- Manage inventory and stock levels for all counter material, Enter orders into an automated system, and pick customer order tickets
- Developed warehouse operations systems by refining product handling and storage requirements; developed, administered, enforced, and evaluated policies and procedures; implemented processes for receiving products, equipment usage, inventory management, and shipping
- Maintained a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
- Inventory Management: Count, bin locate, and maintain all material coming into or leaving the premises
- Log an accurate count of material for day-to-day business operations
- Help purchasing with stock order list of materials
- Reduced operating budget by25% and mis-ships by10% by implementing new policies and procedures
- Conducted monthly, quarterly, and yearly inventories of warehouse
Education
Breaux Bridge Christian Academy
Breaux Bridge, LA05.2010
Skills
- Branch Management
- Rental Management
- Parts Management
- Operations Management
- Inventory control
- Staff training
- Supervision and training
- Computer-savvy
- Complex problem solving
- Policy/program development
- Sound judgement
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Employee development
- Staff management
- Decision-making
Accomplishments
- Improved employee satisfaction and reduced turnover 20%.
- Supervised team of 15 staff members.
- Received the “Branch Manager Of The Year Award” for exemplary performance and recognition for 122% growth in revenue and 135% growth in EBITDA.
Certification
- Fork Lift Certified – June,2011
- Crane Certified – June,2011
PROFILE
A results-oriented business professional with proven abilities in strategic planning, managing, improving efficiency of operations, and team building to determine effective processes for operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Manager
H&e Equipment Services Inc.
12.2020 - Current
Outside Sales Representative
H&e Equipment Services Inc.
11.2019 - 12.2020
Rental Manager
H&E Equipment Services
04.2019 - 11.2019
Parts Manager
H&E Equipment Services
07.2017 - 04.2019
Operations/Warehouse Manager
Crawford Electric Supply
03.2014 - 07.2017
Breaux Bridge Christian Academy
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