I am a reliable, and hardworking employee. I can work just as efficient by myself, or as a team. I have a strong work ethic that continues to strengthen as I get older. I am always open to learn something new, and often try to offer constructive criticism. I work at an efficient pace, while making sure everything is not just getting done, but getting done the right way. Throughout all of my jobs, I developed strong communication skills with other team members as well as clients. While working for myself detailing cars, I learned how important a clients trust, loyalty, and respect can be, and went above and beyond to ensure I am achieving this.
Overview
3
3
years of professional experience
Work History
Car Detailer
Self-employed
05.2021 - Current
Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Utilized high-pressure washers to clean vehicles and equipment.
Washed, waxed, and buffed vehicle bodies for professional shine.
Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Wiped down and polished interior and exterior surfaces.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Provided exceptional customer service and addressed customer inquiries.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained clean, tidy and safe work environment.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Followed safety guidelines for cleaning vehicles and equipment.
Team Member
Academy Sports + Outdoors
06.2022 - 11.2022
Educated staff on organizational mission and goals to help employees achieve success.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Operated register to process payments and collect cash payment for order totals.
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Assisted with inventory counts and stocking of merchandise.
Addressed and resolved customer complaints in polite and professional manner.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Monitored and verified all merchandise was properly priced and labeled.
Maintained productive, efficient approach to all tasks.
Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Assisted customers in selecting merchandise best suited to needs.
Strengthened communication skills through regular interactions with others.
Identified issues, analyzed information and provided solutions to problems.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to learn quickly and adapt to new situations.
Cart Attendant
Heathrow Country Club
02.2022 - 05.2022
Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Supported clubhouse operations when needed, contributing positively to the overall guest experience.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Self-motivated, with a strong sense of personal responsibility.
Built and established positive relationships with patrons, team members and supervisors.
Set up promotional displays and equipment for special events and activities.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Shut down facility daily by turning off lights, storing equipment and locking doors.
Improved customer satisfaction by providing exceptional service and assistance to golfers.
Trained new recreation attendants on safety procedures and customer service tactics.
Monitored pace of play, turf repairs and tee times for players.
Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.