Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recognized for punctuality and a robust work ethic, contributing to team efficiency and project success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Boonville Correctional Center
Booneville, MO
05.2023 - 03.2025
Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Car Salesman
Joe Machens Mazda
Columbia, MO
04.2022 - 05.2023
Consistently provided excellent customer service during daily interactions with customers.
Attended daily meetings with managers to discuss upcoming promotions, or initiatives.
Created effective marketing strategies to promote new models or used cars inventory specials.
Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
Advised clients on financing options available and facilitated purchase paperwork processing.
Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Facilitated test drives for potential buyers around dealership area.
Assisted customers in selecting the vehicle that best suited their needs and budget.
Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
Factory Production Assistant
Penny Plate, LLC
Glasgow, MO
03.2018 - 05.2020
Ensured continuous workflow and resource availability.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Monitored production progress and assisted with any adjustments needed by the manager.
Assisted with set-up and breakdown of production equipment, ensuring efficiency and safety.
Maintained a clean and safe production environment, adhering to health and safety standards.
Construction Worker
Vogt Construction
Fayette, MO
05.2016 - 01.2018
Collaborated with crew to construct custom pole barn houses.
Repaired damaged structures with appropriate materials including wood and metal components.
Utilized power tools such as saws, drills and sanders when necessary on projects.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Transported materials from one site location to another using trucks or trailers.
Lifted heavy objects into place with cranes or hoists.
Measured distances accurately using tape measures or laser measuring devices.