Results-driven professional with 2+ years of experience in freight and transportation operations. Expertise in communication, collaboration, KPI analytics, and freight operations. Proven ability to solve complex problems and enhance operational efficiency.
Supervised operations for 2 salespersons, achieving average margin growth of 30%.
Evaluated strengths and weaknesses of both salespersons to identify areas for improvement.
Coordinated load planning and truck bookings, ensuring timely freight delivery.
Provided customers with logistical options and precise service quotes.
Analyzed KPIs for 2 salespersons, establishing weekly, monthly, and quarterly performance targets.
Booked trucks for various freight types managed by company.
Established strong relationships with quality carriers to expedite booking process.
Oversaw operations for a leading salesperson, ensuring alignment with team objectives.
Coordinated load planning and truck bookings, supervising freight delivery for top customers.
Analyzed KPIs to identify strengths and vulnerabilities within the existing business portfolio.
Executed prospecting strategies to identify potential customers, enhancing cold calling and customer service skills.
Coordinated load planning and truck bookings in collaboration with salesperson and logistics coordinator.