Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Luquette

Avon Lake,OH

Summary

Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Motivated Fraud Analyst investigating suspicious activity fro AML RightSource. Knowledgeable resource committed to finding answers and working with clients and team members. Promoting exemplary skills in project management, analytics and fraud pattern detection.

Overview

9
9
years of professional experience

Work History

Data Analyst

AML RightSource
07.2022 - Current
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Analyzed financial statements, bank records and government databases to identify fraud and other instances of financial crimes.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Summarized all key information regarding investigation into detailed report for delivery to client.

Delivery Driver

Domino’s
09.2021 - 07.2022
  • Tracked and maintained records for mileage, fuel usage, and delivery instructions
  • Researched and traveled most direct route and delivered items on schedule or ahead of schedule
  • Addressed customer complaints and proactively implemented resolutions to promote repeat business
  • Promoted products to customers, driving and increase in revenue.

Member Support Specialist

Sam’s Club
08.2019 - 08.2021
  • Shared insights with management regarding member inquiries, concerns, and complaints to improve products, operations and policies
  • Utilized computer systems to research and record account information
  • Engaged members in conversation to offer products and services to meet needs and goals
  • Met and exceeded daily service quality and performance goals

Clubhouse Attendant

Willow Creek Golf Course
04.2014 - 08.2019
  • Enforced facility safety rules and operations policies
  • Promptly responded to all requests for assistance.
  • Handled customer complaints in a professional and courteous manner.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Education

Bachelor of Science - Economics

Cleveland State University
Cleveland, Ohio
05.2022

Skills

  • NICE Actimize
  • Internal Fraud
  • Credit Card Fraud
  • Data analysis
  • Teamwork
  • Problem-solving

Timeline

Data Analyst

AML RightSource
07.2022 - Current

Delivery Driver

Domino’s
09.2021 - 07.2022

Member Support Specialist

Sam’s Club
08.2019 - 08.2021

Clubhouse Attendant

Willow Creek Golf Course
04.2014 - 08.2019

Bachelor of Science - Economics

Cleveland State University

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Garrett Luquette