Garrett Lusk
Summary
Experienced customer service professional with a proven track record of delivering exceptional support to clients. Skilled in active listening, problem-solving, and maintaining positive relationships. Committed to ensuring customer satisfaction and contributing to team success.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
L4 Tax And Accounting Solutions LLC
09.2019 - Current
- Researching and solving client questions
- Accounts receivable posting deposits
- Accounts payable posting and paying bills
- Reconciling monthly bank accounts
- Following standard accounting procedures
- Filing and organization of supporting documents
- Handled customer inquiries and suggestions courteously and professionally.
Barista
Starbucks
05.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
Education
Associate Degree In Nursing - Nursing
Harrisburg Area Community College
Harrisburg, PA12.2025
CNA Certificate - Nursing
Santa Rosa Junior College
Santa Rosa, CA12.2024
High School Diploma -
Technology High School
Rohnert Park, CA05.2020
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Hospitality and Professionalism
- Flexible Schedule
- Available Weekends
- Resolving Complaints
- Stocking Supplies and Retail Products
- Supply Restocking
Timeline
Barista
Starbucks
05.2023 - 11.2023
Customer Service Representative
L4 Tax And Accounting Solutions LLC
09.2019 - Current
Associate Degree In Nursing - Nursing
Harrisburg Area Community College
CNA Certificate - Nursing
Santa Rosa Junior College
High School Diploma -
Technology High School
Similar Profiles
Garrett LuskGarrett Lusk
Administrative Assistant at L4 Tax and Accounting Solutions LLCAdministrative Assistant at L4 Tax and Accounting Solutions LLC
Bernice LaingBernice Laing
ERC Tax Accountant at Ayar Accounting LLC and Rapid Tax SolutionsERC Tax Accountant at Ayar Accounting LLC and Rapid Tax Solutions
Julia CullazJulia Cullaz
Administrative Assistant at Lucida Tax + Accounting SolutionsAdministrative Assistant at Lucida Tax + Accounting Solutions