Garrett Miller
Aubrey,TX
Summary
Knowledgeable insurance representative promoting more than five years of expertise successfully working for organizations in the insurance industry. My goal is to consistently exceed expectations while delivering exceptional service by assessing any needs of customers, carriers, and brokers regarding insurance products. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities to help sustain and grow the company's client base.
Overview
9
9
years of professional experience
Work History
Associate Broker/Underwriter
Novatae Risk Group
Grapevine, TX
07.2023 - Current
- The opportunity to provide the highest quality and timely service in developing appropriate quotes based on risk information to placing insurance and proactively working with Insurers on behalf, and in collaboration with client representatives.
- Targeted Industries included general contractors, artisan/trade contractors, manufacturing, machinery and equipment, property management, hospitality & liquor, lessor risk, habitational dwellings, offices, warehouse operations, and truckers.
- Created insurance proposals on behalf of a multitude of different insurance companies including property, general liability, inland marine, and excess.
- Explained features, advantages, and disadvantages of various policies to promote the sale of insurance plans.
- Processed applications for new and renewal business policies.
- Contacted underwriters and submitted forms to obtain binder coverage.
Associate Broker
Burns & Wilcox
Arlington, TX
04.2019 - 07.2023
- Managed $1,000,000 revenue book or $12,000,000 in annualized premiums.
- Assists with the implementation of commercial lines and total insured property values up to $5,000,000 to ensure that coverage and policy documentation are bound as agreed with insurance company underwriters.
- Retention ratio was 96% on renewal business, including high distressed accounts I took over and rebuilt the client relationship.
- Established a strong underwriting background to create innovative solutions for clients, enhance their coverage, and drive more revenue.
- Managed requests from customers to make changes to existing policies.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Calculated premiums and established payment methods.
Broker Assistant
CRC Insurance
Dallas, TX
05.2017 - 03.2019
- Adhered to strict compliance policies while executing daily tasks.
- Ensured accurate data entry into company databases, tracking systems, and spreadsheets.
- Collaborated with colleagues on projects involving complex cases or large accounts.
- Worked closely with underwriters to ensure timely issuance of policies.
- Prepared renewal notices for existing accounts as required by law or regulation.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Software Sales Representative
Thomson Reuters Corporation
Carrollton, TX
06.2015 - 05.2017
- Assisted customers by listening to their needs during the selection process and helped them identify and recommend the best products and services.
- Boosted sales by executing a complete sales cycle process from prospecting leads through contract negotiations and closing.
- Maintained client relationships through ongoing communication to check on product integration, resolve complaints, promote new offerings, and enhance customer satisfaction ratings.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
BBA - Risk, Insurance, And Financial Services
University of North Texas
Denton, TX05-2015
Skills
- Seek adequacy of coverage and competitive rates for clients and prospects
- Negotiate terms for accounts and provide expertise for difficult to place accounts
- Prepares submission/coverage specifications and submits proposals to carriers
- Receives quotes from carriers and negotiates for the best program for clients, provides coverage comparison
- Preparation and finalization of carrier and client quotes and coverage confirmation
- Data Analysis
- Client Service
- Detail oriented
Timeline
Associate Broker/Underwriter
Novatae Risk Group
07.2023 - Current
Associate Broker
Burns & Wilcox
04.2019 - 07.2023
Broker Assistant
CRC Insurance
05.2017 - 03.2019
Software Sales Representative
Thomson Reuters Corporation
06.2015 - 05.2017
BBA - Risk, Insurance, And Financial Services
University of North Texas
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