Garrett Mizell
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Summary
Forward-thinking Certified Rural Health Clinic Professional with over six years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices. Successful at handling payroll administration and patient relations for two physician practices. Promotes business development and community profile by developing a positive rapport with patients and conducting marketing activities. Successful forging partnerships with hospitals, providers, and specialty practices to extend patient care reach.
Overview
29
29
years of professional experience
Work History
Practice Manager (CRHCP)
Tift Regional Health System
03.2017 - Current
- Oversees 2 practice/clinic locations including multi-specialty and surgery practices/clinics of fifteen providers and 45 clinical staff.
- Oversees daily office operations of clinic ensuring that patients are processed through the clinic as quickly as possible while maintaining quality of medical care.
- Responsible for hiring and supervision of clinic staff and evaluating and counseling of clinic staff.
- Ensures qualified staff are appropriately performing job duties to promote quality care standards, patient safety, and staff safety.
- Assures that every part of the clinic is continually kept up to Joint Commission Standards for Ambulatory Care facilities.
- Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Ensures staffing skill levels and staffing levels are appropriate and safe for the required services delivered and performed.
- Plans and conducts monthly staff meetings to relay all pertinent information to staff and obtain staff feedback.
- Ensures all regulatory, quality management and compliance guidelines are met and accordingly develops, implements, and monitors quality and safety systems.
- Assures proper maintenance and cleanliness of clinic buildings and grounds.
- Monitors the ordering of ALL supplies for the clinic and oversees the physical storage of supplies and equipment including medications.
- Makes sure all medical equipment is inspected, as required by law, by a Bio-Medical Engineer and meets all regulatory standards.
- Ensures that patients are treated courteously with respect and dignity by office staff and that other visitors are screened and properly directed.
- Ensures that requests for information are handled promptly and effectively.
- Manages the care, update and retention of medical and other records and reports in accordance with local, state, and federal regulations and guidelines.
- Oversees the treatment of patients by the professional and medical personnel of the clinic, ensuring that providers are involved in all aspects of practice operations, planning and provision of quality medical care services.
- Arranges for recertification and training of medical personnel as needed.
- Demonstrates dependability, accountability, and flexibility in handling daily clinic activities.
- Develops and implements a system to monitor and improve patient satisfaction on a regular ongoing basis.
- Develops and implements a system to monitor and improve staff satisfaction on regular ongoing basis.
- Develops and implements a system to monitor and improve practice site provider and referring provider satisfaction.
- Develops, implements and monitors Marketing and Community Relations/Involvement/Service Plan.
- Approves and reviews all clinic expenditures and forwards them to appropriate individual along with appropriate paperwork.
- Assists Director with financial matters of the clinic including but not limited to clinic charges, patient billings, and accounts payable.
- Has working knowledge of Medicare, Medicaid, Insurance, and Worker's Compensation.
- Preparation and administration of annual budget.
- Keeps abreast of all pertinent federal, state and facility regulations, laws and policies as they presently exist and as they change or are modified.
- Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
- Demonstrates age-specific skills as required by position.
- Offers suggestions on ways to improve operations of department and reduce costs.
- Improves self-knowledge through voluntarily attending continuing education/certification classes.
- Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Emergency Room Registered Nurse
Tift Regional Health System
07.2015 - 03.2017
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Monitored patient reactions after administering medications and IV therapies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Deputy Sheriff
Lanier County Sheriff's Office
03.2011 - 04.2011
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Identified suspicious activity and conducted interviews with witnesses to build cases.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Police Officer
Valdosta Police Department
12.2008 - 03.2011
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Apprehended offenders and conducted interviews and interrogations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Supervised crowds at busy events to prevent injuries and property destruction.
TSgt Noncommissioned Officer
USAF
03.1995 - 09.2008
- Mentored junior enlisted airmen, giving them leadership and oversight in technical areas to prepare them for promotions into the senior noncommissioned officer ranks.
- Resourceful leadership, technical and mechanical skills gained for eight years including one recent successful deployment.
- Liaised between management and team members by conveying important information and communicating mission expectations.
- Lead skilled and qualified loading/offloading of various aircraft ensuring safety and technical requirements are strictly maintained for each mission.
- Ensure operator training for safe and efficient operation of forklifts, Loaders, and other DoD vehicles.
- Inspect aircraft cargo, munitions, and documentation to ensure safe and timely transport.
- Supervise the palletization of loads and coordinate clearance and movement with relevant DoD air transportation authorities.
- Evaluated team progress and perform corrective actions to optimize team workflow.
- Trained technical personnel according to AFI standards.
- Awarded NCO of the year
- Awarded Airmen of the year
- Distinguished graduate from Airmen Leadership Academy
Education
Bachelor of Science - Nursing
05.2015
- summa cum laude graduate
Associate of Science - Nursing
05.2013
- magna cum laude graduate
Skills
- Practice Management
- Employee Performance
- Electronic Health Records
- Resource Utilization
- Policy and Procedure Development
- Referral Management
- Continuous Improvement
- Workflow Management
- Budget Oversight
- Resource Management
- Policy Implementation
- Strategic Planning
- Policy Development
- Regulatory Compliance
- New Hire Training
- Managing Practice Operations
- Workflow Planning
- Managing Medical Practices
- Family Medicine
- Payroll Administration
- Customer Satisfaction
- Insurance Referral Facilitation
- Employee Operations
- Clinical Improvement Initiatives
- Strategic Business Planning
- Client Consulting
- Medicare Compliance
- Biweekly Payroll Processing
- Coaching and Mentoring
- Establish Policies
- Administrative Staff Supervision
- Nursing Operations Management
- Quality Assurance Controls
- Recruit Well-Qualified Staff
- Emergency Readiness
- Health Information Systems (HIS)
- Clinical Staff Management
- Patient Care Assessment
- Medical Personnel Recruitment
Accomplishments
Certified Rural Health Clinic Professional through NARHC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Practice Manager (CRHCP) - Tift Regional Health System
03.2017 - Current
Emergency Room Registered Nurse - Tift Regional Health System
07.2015 - 03.2017
Deputy Sheriff - Lanier County Sheriff's Office
03.2011 - 04.2011
Police Officer - Valdosta Police Department
12.2008 - 03.2011
TSgt Noncommissioned Officer - USAF
03.1995 - 09.2008
Valdosta State University - Bachelor of Science, Nursing
Georgia Military College - Associate of Science, Nursing
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