Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Burnt Church Distillery
05.2025 - Current
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Motivated staff to perform at peak efficiency and quality.
Bartender
Burnt Church Distillery
07.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced customer experience with engaging conversations and personalized drink recommendations.
Boosted beverage sales, designing and promoting range of signature cocktails.
Bartender Shift Manager
Woofs Sports Bar
08.2013 - 06.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Set up bar for operation, obtained cash bank, and stocked service bar.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Excelled at crafting cocktails with precision, creativity and well-balanced flavors.
Dietitian at Memorial Health University Hospital Children’s Wellness ProgramDietitian at Memorial Health University Hospital Children’s Wellness Program