Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garrett Murphy

Parker,CO

Summary

Dynamic professional with a proven track record at Chase, adept in Relationship Management and Critical Thinking. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant improvements in client service. Skilled in mentoring with a self-motivated nature, I bring a history of resolving complex issues, fostering team cohesion, and driving business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate Banker-ME

Chase
11.2022 - Current
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Provided advice on different bank products and financial options.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
  • Opened, closed, and updated accounts for customers.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
  • Referred customers to one Chase partners for specialized services.

Process Assistant

Amazon.com Fulfillment Center
07.2020 - 11.2022
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Merchandiser

EMESR
04.2017 - 04.2020
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Maintained stock for 500+ CVS Stores across the region.

Server

Atria Senior Living
05.2016 - 04.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Prepped food between services to further assist kitchen staff
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Night Stocker

Vons Grocery Store
10.2015 - 01.2016
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.

Soldier

Army
08.2014 - 01.2015
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.

Education

High School Diploma -

The High School At Moorpark College
Moorpark, CA
05.2014

Skills

  • Customer Service
  • Due diligence
  • Educating clients
  • Know Your Customer
  • Relationship Management
  • Self-motivated nature
  • Performance monitoring
  • Schedule Coordination
  • Trend tracking
  • Fast Learner
  • Critical Thinking
  • Scheduling

Certification

  • Certified Public Notary.

Timeline

Associate Banker-ME

Chase
11.2022 - Current

Process Assistant

Amazon.com Fulfillment Center
07.2020 - 11.2022

Merchandiser

EMESR
04.2017 - 04.2020

Server

Atria Senior Living
05.2016 - 04.2017

Night Stocker

Vons Grocery Store
10.2015 - 01.2016

Soldier

Army
08.2014 - 01.2015

High School Diploma -

The High School At Moorpark College

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