Summary
Overview
Work History
Education
Skills
Timeline
Generic

GARRETT OLGUIN

Radcliff,KY

Summary

Dedicated security professional with a strong desire to excel in the role of Security Account Manager. Utilizing extensive knowledge of Allied Universal operations, committed to delivering effective surveillance and security services tailored to meet the unique needs of each client. With 9 years of experience in the security industry, including 7 years in management roles, developed a comprehensive understanding of security operations and successfully managed multiple site accounts. Served as backup to the Director of Operations and proven ability to assist with accounts in jeopardy. Good understanding of union sites, well-equipped to navigate complexities associated with such environments. Expertise extends to training new account managers at Allied Universal, showcasing commitment to fostering growth and development within the organization.

Overview

10
10
years of professional experience

Work History

Account Manager

TechStyle
10.2023 - Current
  • Manage 750 weekly hours, ensuring all contractual obligations are met with minimal unbilled overtime
  • Oversee uniforms, equipment, supplies, maintaining accurate inventories and maintenance checklists
  • Foster proactive communication with clients, addressing concerns and providing security solutions to ensure complete customer satisfaction
  • Develop staff through performance management, coaching, and conducting site-specific training

Operations Manager

Allied Universal
08.2022 - 10.2023
  • Managed 7,350 weekly hours, supervising daily security operations for assigned client sites
  • Led a team of security officers and supervisors, handling hiring, scheduling, payroll, and training
  • Ensured high-quality security services to protect clients and their property while maintaining effective relationships with clients and employees
  • Coordinated necessary support services to exceed financial and operational goals.

Account Manager

Amazon SDF6
04.2022 - 08.2022
  • Oversaw 650 weekly hours, ensuring all contractual scheduled hours were met with minimal unbilled overtime
  • Managed uniforms, equipment, and supplies while maintaining inventories
  • Engaged proactively with clients to assess needs and provide security expertise
  • Developed staff through performance management and conducted comprehensive training.

Security Supervisor

Allied Universal Security Services
11.2021 - 04.2022
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Screened vendors and contractors before granting access to restricted areas within facility.

Security Supervisor

Allied Security
01.2015 - 01.2021
  • Provided surveillance and security services, including bank escorts and theft prevention
  • Prepared accident reports and collaborated with local police on criminal activity
  • Supervised shifts and trained new hires to ensure compliance with security protocols.

Education

High School Diploma -

The Education Center
Highland
12-2007

No Degree - Human Behavioral Sciences

Victor Valley College
Victorville, CA

Skills

  • Leadership and team management
  • Excellent communication and interpersonal skills
  • Proficient in performance management and staff development
  • Knowledge of security protocols and risk management
  • Familiarity with WinTeam for scheduling and reporting
  • Client Relationship Management
  • Compliance requirements
  • Weekly Payroll
  • Performance Evaluations
  • Complaint Management

Timeline

Account Manager

TechStyle
10.2023 - Current

Operations Manager

Allied Universal
08.2022 - 10.2023

Account Manager

Amazon SDF6
04.2022 - 08.2022

Security Supervisor

Allied Universal Security Services
11.2021 - 04.2022

Security Supervisor

Allied Security
01.2015 - 01.2021

High School Diploma -

The Education Center

No Degree - Human Behavioral Sciences

Victor Valley College

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GARRETT OLGUIN