Performance-oriented Sales Leader offering exceptional record of achievement over a 19 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets by identifying and capitalizing on emerging market trends and new revenue opportunities.
Hi, I’m
Garrett Ouellette
Henderson,NV
Summary
Overview
20
years of professional experience
Work History
Johnstone Supply
Regional Sales Manager
07.2022 - Current
Job overview
- Established and cultivated solid business relationships with new or existing customers.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Evaluated performance against goals and implemented appropriate development plans.
F.W. Webb Company
Store Manager
12.2019 - 07.2022
Job overview
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Devised processes to boost long-term business success and increase profit levels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Plimpton & Hills Corporation
Branch Manager
01.2006 - 12.2019
Job overview
- Gathered and reviewed customer feedback to improve operations.
- Motivated staff to exceed quotas on a regular basis.
- Engaged employees in business processes with positive motivational techniques.
- Motivated customers with events, counter days, dinner meetings and other types of activities.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Skills
- Strong team-builder
- Sales professional
- Customer service awareness
- Time Management
- Decision-making
- Relationship management
- Business Development and Planning
- Coaching and mentoring
Timeline
Regional Sales Manager
Johnstone Supply
07.2022 - Current
Store Manager
F.W. Webb Company
12.2019 - 07.2022
Branch Manager
Plimpton & Hills Corporation
01.2006 - 12.2019