Summary
Overview
Work History
Education
Skills
Career Experience
Qualification Summary
Training Accomplishments
Security Clearance
Timeline
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Garrett Pillow

Linden,MI

Summary

Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. Thorough Quality Assurance Specialist with nine years background in life-saving appliances for the United States Air Force. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.

Overview

13
13
years of professional experience

Work History

Quality Assurance Specialist

Amentum
07.2023 - Current
  • Analyzed quality and performance data to support operational decision-making.
  • Fixed identified issues to improve workflows.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Liaised with vendors and end-users to uncover system optimization opportunities.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Quality Assurance NCOIC

United States Army
06.2020 - Current
  • Effectively manage Aircrew Flight Equipment (AFE) Quality Assurance program in accordance with applicable guidance
  • Implement Acceptable Quality Levels (AQL) for equipment Quality Control Inspections (QCI)
  • Conduct QCI on 25 percent of routines prior to being put back into service
  • Monitor and track monthly trend analyses reports of QCI's to establish corrective training/action
  • Perform no-notice inspections on AFE programs and providing direct oversight until all discrepancies are corrected
  • Establish and maintain the tracking of Time Compliance Technical Orders in accordance with Air Force Instruction
  • Run weekly distribution reports to identify any recent changes in Technical Orders that pertain to the equipment we maintain.
  • Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods

Aircrew Flight Equipment

United States Army
11.2014 - Current
  • Inspect and maintain helmets, oxygen equipment, parachute harnesses, and anti-gravity suits
  • Precisely disassemble and pack survival kits and parachutes
  • Communicate and assist with pilots regarding issues with flight gear
  • Instruct pilots with hands on training of the usage of survival radios
  • Train and instruct aircrew on combat and water survival scenarios
  • Train and mentor incoming Aircrew Flight Equipment specialists
  • Conduct quality control and in-process inspections, aiding in minimal deficiencies in the Quality Assurance Program.

UH-60 Helicopter Repairer and Crewchief

United States Army
11.2010 - 11.2014
  • Effectively and efficiently maintain security and safety of aircraft and crew members
  • Communicate consistently and accurately with crew members and passengers regarding airspace surveillance and safety
  • Inspect and maintain serviceable and up to date aviation life support equipment
  • Understand aircraft operations and emergency procedures
  • Conducted missions in support of OEF 13-14 logging over 700 flight hours
  • Train and lead new aircraft maintenance personnel
  • Effectively communicate with pilots and passengers during pre-flight briefs, in flight, as well as provide after action reviews post flight
  • Attend and brief daily production control meetings on aircraft status and upcoming maintenance to high-ranking military officers
  • Responsible for the fast and effective repair and maintenance of UH-60 helicopters
  • Schedule aircraft maintenance around the flight schedule while making sure the aircraft had sufficient amount of flight time to accommodate the mission.

Education

Associate of Life Saving Appliances -

Community College of The Air Force
Maxwell Air Force Base
01.2019

Skills

  • Team Collaboration
  • Regulatory Compliance
  • Risk Management
  • Data Analysis
  • Sampling
  • Issue Resolution
  • Detail Oriented
  • Non-Compliance Assessments
  • Materials Inspection
  • Sound Decision-Making Abilities

Career Experience

  • United States Army, 11/2010, 11/2014, UH-60 Maintainer / Crewchief
  • United States Air National Guard, 11/2014, present, Active Employee

Qualification Summary

Exemplary leadership and management skills including more than 12 years combined in the United States Army as an UH-60 Helicopter Crewchief and United States Air Force as an Aircrew Flight Equipment (AFE) Technician. Served in multiple capacities, broadening leadership skills from different leaders. Successfully lead as a junior NCO in a Combat Arms Military Occupational Specialty (MOS). Mentored and trained incoming Airman to proficiently maintain AFE equipment. Additionally, a combat proven, results-oriented, strategic leader with demonstrated ability to successfully develop and implement plans, modify procedures, and solve complex problems. Expert in operational and tactical planning, organizational development, team building, and staff enhancement. Excellent communicator with keen organizational skills and the ability to interact with diverse groups and individuals effectively.

Training Accomplishments

  • Aircrew Flight Equipment Apprentice, 2016
  • UH60M Qualifications Course, 2012
  • Water Survival School, 2017
  • UH-60A/L Helicopter Repairer, 2011
  • Emergency Parachute Descent, 2017
  • Basic Military Training Graduate, 2011
  • Program Managers Course, 2023

Security Clearance

Secret

Timeline

Quality Assurance Specialist

Amentum
07.2023 - Current

Quality Assurance NCOIC

United States Army
06.2020 - Current

Aircrew Flight Equipment

United States Army
11.2014 - Current

UH-60 Helicopter Repairer and Crewchief

United States Army
11.2010 - 11.2014

Associate of Life Saving Appliances -

Community College of The Air Force

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Garrett Pillow