Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Purcell

Boise,Idaho

Summary

Marine Corps Veteran with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.

Overview

13
13
years of professional experience

Work History

Operations Supervisor

Boise Centre
05.2023 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Support the Operations Manager by coordinating event logistics and tracking tasks across departments
  • Supervise floor operations and act as the go-to contact for internal requests
  • Assist with equipment training, and inventory reporting
  • · Take detailed notes and communicate production changes to ensure smooth event execution
  • Perform building walkthroughs to monitor cleanliness, safety, and security compliance
  • Respond to emergency situations and make real-time decisions to keep everything on track
  • Operate heavy equipment such as forklifts, scissor lifts, and pallet jacks
  • Be a flexible team player—jumping in wherever help is needed during event setups, tear-downs, and day-to-day operations

Operations Manager

Elliot Window Cleaning
06.2021 - 05.2023
  • Increased revenues by 1,000% in only two years by providing a clear direction and vision and establishing several large contracts.
  • Execute daily business operations, including employee management.
  • Perform required employee trainings and evaluations.
  • Negotiate and establish multi-year contracts with clients.
  • Build new and existing clientele relationships by serving as the primary business liaison.

Site Supervisor

Allied Universal Security
05.2018 - 06.2021
  • Managed a 24/7, armed security team in a government regulated building.
  • Implemented and maintained security protocols for high profile customers including SpaceX, Boeing, Micron, and ViaSat.
  • Oversaw all scheduling and payroll.
  • Conducted tracked annual trainings for all officers.

Dispatch/Security Guard

Professional Security Consultants
01.2017 - 01.2018
  • Managed security team of multiple officers.
  • Oversaw officer shift scheduling.
  • Coordinated with local law enforcement in the event of emergencies.
  • Maintained daily logs and reports.

Working Supervisor

Spears Manufacturing
01.2015 - 01.2017
  • Monitored employee productivity to guarantee that daily quotas were met.
  • Focused on cross-departmental communication with to exceed daily quotas.
  • Oversaw the department floor and all equipment to ensure the safety of all employees during scheduled shift.
  • Supplied management and other internal departments with detailed work orders and completion forms.

Security Officer Team Leader

Chief Protective Services
01.2014 - 01.2015
  • Supervised event security staff.
  • Assisted in large event setup.
  • Maintained daily activity logs and reports.

Field Wireman/Tactical Switchboard Operator

United States Marine Corps
01.2012 - 01.2014
  • Programmed telephone systems to connect to a satellite to establish networking communications for the facilitation of military to civilian local access network communication.
  • Maintained 100% accountability of a division of equipment valued in excess of $4,000,000 during multiple years of service of command equipment with no deficiencies, losses, or damages.
  • Hand selected by management to act as the internal division manager to receive oral reports, analyze findings, and provide an executive summary report to senior management.
  • One on one mentorship of staff's professional development and career paths.
  • Reviewed existing practices and policies in order to implement more sufficient procedures. This increased productivity by over 30%.
  • Proper handling, storage, disposal, and transportation of hazardous materials with zero incidents in compliance with federal guidelines and regulations.
  • Assigned daily workloads to ensure that organizational objectives were met.
  • Supervised personnel and monitored their daily progress.

Education

Bachelor of Science - Health Sciences

Boise State University
Boise, ID
05-2026

High School Diploma -

Kuna High School
01.2011

Skills

  • Effective Team Leader
  • ServSafe Protection Manager Certification
  • Forklift Certification
  • Safety Coordinator
  • Team Training
  • Employee development
  • Customer relationship development
  • Workflow optimization
  • Management
  • Operational planning
  • Employee supervision

Timeline

Operations Supervisor

Boise Centre
05.2023 - Current

Operations Manager

Elliot Window Cleaning
06.2021 - 05.2023

Site Supervisor

Allied Universal Security
05.2018 - 06.2021

Dispatch/Security Guard

Professional Security Consultants
01.2017 - 01.2018

Working Supervisor

Spears Manufacturing
01.2015 - 01.2017

Security Officer Team Leader

Chief Protective Services
01.2014 - 01.2015

Field Wireman/Tactical Switchboard Operator

United States Marine Corps
01.2012 - 01.2014

Bachelor of Science - Health Sciences

Boise State University

High School Diploma -

Kuna High School